KAREN OSENTOSKI
**** ********* ***** 810-***-****
Goodrich, MI 48438
abl7bz@r.postjobfree.com
CAREER SUMMARY
Results oriented Quality Systems Engineer with nine years of manufacturing
floor experience. Expertise in implementing and auditing for TS16949 (
formerly QS9000 ) certification. Excellent problem solving and listening
skills. Well established skills in collecting and graphing data, tracking
and verifying problems, and familiar with warranty defects. Highly
motivated, dedicated employee that is quality conscious.
PROFESSIONAL EXPERIENCE
GENERAL MOTORS, Flint, MI 1996-2009
Acquisition Processing Analyst, Powertrain, Flint, MI 2008-2009
Responsible for reconciling / paying indirect material bills, determining
indirect material orders and indirect material inventory in preparation for
2010 plant closure.
Industrial Engineer, Powertrain, Flint, MI 2008
Responsible for creating standardized work with Global Manufacturing
System ( GMS ) guidelines.
Captured in depth knowledge of over 200 retiring operators / skilled
trades.
Allowed plant to reduce cost, increase quality and production by
implementing GMS.
Quality Systems Engineer, Powertrain, Flint, MI 2006-2008
Responsible for collecting / graphing crankshaft data from customer,
organizing and participating in internal / external spills, analyzing
defects from motor line.
Greatly reduced warranty cost by analyzing and identifying crankshaft
surface finish defect.
Quality Systems Engineer / Supplier Quality, Wixom, MI
2005
Responsible for supplier quality at engine plant.
Researched / wrote TS16949 procedures for certification.
Conducted internal audit for TS16949 certification.
Quality Supervisor, Powertrain, Flint, MI
2000-2005
Responsible for supervision of quality hourly employees, supporting
Quality General Foreman, charting internal parts per million.
Decreased safety incidents by researching and presenting safety
communications daily.
Increased diversity awareness and received Diversity Award by
researching and presenting daily diversity messages.
Improved manufacturing process by leading cross functional team in
reviewing control plans.
Quality Planner / Lead Auditor ( QS9000 ), Powertrain, Flint, MI
1999-2000
Responsible for issuing, verifying and tracking non-conformitites (
internal and external audits ), supporting Quality Manager / QS9000
Coordinator, charting internal parts per million.
Quality Planner / Lead Auditor ( QS9000 )
Retained QS9000 Certification by initiating, conducting internal
audits.
Maintained computerized QS9000 database for use by various customer
groups.
Implementing QS9000 principles across different disciplines.
Reduced quality issues and non conformities by distributing, tracking,
verifying problem and resolution system.
KELLY TECHNICAL SERVICES, Flint, MI 1996-1999
QS9000 Resource Coordinator, GM Powertrain, Flint, MI
Responsible for creating critical documents / procedures for QS9000
compliance.
Succeeded in receiving first QS9000 certification within Powertrain by
developing and maintaining computerized database for use by various
customer groups and interfacing with all disciplines to successful
implement QS9000 principles.
Developed and successfully trained salaried personnel to use
electronic Document Control Centers for Control of Quality Documents.
ORBITAL FLUID TECHNOLOGIES, Cass City, MI 1991-
1996
Purchasing Assistant / Office Manager
Responsible for purchasing and distributing all non productive material.
Set up and maintained non productive inventory. Developed student co-op
program and supervised students.
SEM-WALBRO, Cass City, MI 1989-1991
Buyer / Office Manager / Vendor Liaison
Responsible for purchasing production / non production material,
supervising co-op students, secretarial / receptionist duties for all
managers.
WALBRO CORPORATION, Cass City, MI 1983-1989
Executive Secretary
Responsible for all correspondence / call for 60 engineers and Director
of Engineering Developed and used trip reports for engineers for records.
Set up program for co-op students, interviewed and supervised students.
EDUCATION
MBA, Business, University of Michigan, Flint, MI
2003
Bachelor of Office Administration, Baker College, Flint, MI
1999
TRAINING
QS9000 Lead Auditor, Excel Partnership, Inc.
Red X Problem Solving Journeyman