Customer Service Management
Resume:
PATRICIA ROJAS
Sunnyvale, CA 94087
abl6zo@r.postjobfree.com
SUMMARY:
Purchasing professional with extensive experience in fast-paced electronics
and medical manufacturing environments. Positive team player with strong
communication and organizational skills.
PROFESSIONAL EXPERIENCE:
Buyer/Planner 2009 - 2009
Hospira, Morgan Hill, CA (Contracted with Kelly Services)
*Provided support and assistance to Purchasing and Engineering departments.
*Obtained quotes, placed, and expedited orders with Asian sources.
*Supported Engineering department with tooling and first article
requirements.
*Assisted Quality department with follow-up and closing corrective actions.
*Maintained and updated Excel spreadsheets daily with supplier material
status.
Project Buyer 2006 - 2009
Valley Services Electronics, San Jose, CA (Contracted with ATR for first 6
months)
*Managed and planned the procurement of electronic components such as IC's,
passives,
switches, and connectors.
*Ensured Buyers executed orders in a timely manner for production
requirements.
*Worked closely with Engineering and Product Managers on alternate
components.
*Sourced obsolete and hard-to-find components through distribution channels
and brokers
to ensure project deadlines are met.
Senior NPI Buyer 2005 - 2006
Coherent Laser, Santa Clara, CA
*Supported Engineering with all purchases related to new product
introduction such as
cable assemblies, electronic components, machined and sheet metal
material.
*Responsible for finding alternates on EOL or obsolete components.
*Maintained and updated PO due date changes in system per reschedule
report.
*Processed RMA's and ensured timely return of rejected material.
Planner/Supplier Account Manager 2003 - 2005
Logitech, Inc., Fremont, CA (Contracted with Tac Worldwide)
*Procured and managed the material requirements for keyboard products with
Asian sources.
*Tracked and monitored oversea shipments ensuring timely delivery of
products.
*Interfaced with Customer Service communicating all issues relating to
product shortages
and revised delivery schedules.
*Assisted management with supplier scorecards, and attended Quarterly
Business Review meetings.
Patricia Rojas resume - page 2
Senior Buyer/Planner 2001 - 2002
First Medical, Inc., Mountain View, CA
*Managed and planned the procurement of various electronic components per
MRP demand.
*Assisted Engineering with the purchase of prototype material such as PC
boards, sheet metal,
and electronic components.
*Acted as Purchasing Supervisor in absence of Director of Materials;
oversaw Shipping/Receiving,
and Purchasing Departments.
*Participated on Material Review Board, authorizing the return of
discrepant material, and
ensuring material is returned to supplier in a timely fashion.
Senior Buyer 1998 - 2001
Harmonic Lightwaves, Inc., Sunnyvale, CA
*Managed the procurement of prototype material for the Research and
Development Department.
*Worked closely with Engineering to ensure BOM's were accurate and updated.
*Supported 25 engineers in the development and qualification of new
products.
*Identified and executed material shortages in an expedient manner
successfully meeting
project deadlines.
Buyer/Planner 1995 - 1998
Concept Systems Design, Inc., Fremont, CA
*Procured electro-mechanical components for semiconductor capital equipment
such as pressure
sensors, flow meters, valves, and fittings.
*Expedited and rescheduled orders to meet production demand requirements.
*Resolved invoice discrepancies by working with suppliers, receiving, and
accounts payable.
COMPUTER EXPERIENCE:
Oracle 11i, AS400, Visual, PC/MRP, ASK Manman, Agile, Excel, Word.
EDUCATION:
Completed APICS courses toward CPIM certificate;
Basics of Supply Chain Management, MRP, Master Scheduling
Sawyer College, Santa Clara, CA
Business Management
Evergreen Valley College, San Jose, CA
Principles of Purchasing and Materials Management, Supervision Management
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