Stephen Travis
abl6fl@r.postjobfree.com 281-***-****
Houston Metro area Travel up to 100%
Willing to relocate Non-smoker
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IT ARCHITECT - Solution Design ~ Implementation ~ Service Delivery
Objective Statement
Seeking a position where I can continue to deliver significant increases in
net revenues by developing and implementing innovative solutions, and
leverage my knowledge of best practices and industry standards, acquired
through previous experience and continuing education, to decrease operating
costs and increase productivity.
Selected Accomplishments
. Proposed and delivered a teacher portal to provide collaboration
services, student attendance and grade records for a large school
district with 120,000 users. Worked with the customer stakeholders and IT
staff to refine the requirements resulting in expanded scope and improved
usability. Radically increased the success of the project by improving
the consistency in look and feel and functionality available to end
users, increased adoption rate, reduced training expense and lowered
total cost of ownership. Generated an additional $35,000,000 in contract
revenue.
. Proposed and delivered a POS solution to replace existing datacenter and
in-store infrastructure. Leveraged VMWare and a reliable high speed WAN
to eliminate in-store servers, provide a more resilient solution with on-
demand adjustment of server provisioning. Approach saved over $4,000,000
in initial hardware and software cost compared with conventional approach
and over $1,000,000 per year in operational savings.
. Evaluated multiple complementary software packages for use in a large HR
on-boarding project, made buy vs build recommendation which led to a
successful project completion over 5 months early. Resulted in savings
for development, maintenance and operational cost totaling over $200,000
in the first year.
. Developed the installation processes and documentation, helped train
installation teams, and helped manage the delivery of a nationwide
point of sale rollout consisting of 7,000 NT servers and 20,000 NT
workstations deployed to 7,000 locations over an 18 month period.
Review of lessons learned and retraining on use of best practices
resulted in a 25% reduction in onsite installation time and an overall
labor savings of $450,000 (14,000 man-hours).
. Improved operational efficiency of mapping applications by reorganizing
geospatial data to improve performance of the data selection process,
producing a 90% reduction of execution time for data selection processes
and deferring the need for a $600,000 hardware upgrade by 18 months.
Employment History
IBM. Software IT Architect (Pre-sales engineering support) Jul 2000 - Nov
2008
IBM is a pioneer in information technology and a leader in the worldwide
IT industry, revolutionizing the way in which enterprises, organizations
and people operate and thrive.
Alternative Resources Corporation. Network and Service 1998 - 2000
Delivery consultant
A.R.C. is one of North America's top IT services and solutions providers,
delivering Enterprise Lifecycle Services and Point Solutions to the world's
most respected companies.
Technology Service Solutions. Senior Network Specialist 1995 - 1998
TSS was created to meet the market demand for a competitively priced,
single-source multivendor service provider for desktop and LAN-based open
client/server systems.
Fairfield Digitizing Services. IS Department Manager 1993 - 1995
Fairfield digitizing converts data from paper maps and drawings to
customized geocoded databases for public utilities and local
municipalities to simplify data management and improve productivity.
Western Geophysical. Application Software Development 1984 - 1993
Manager
The world's leading geophysical services company, providing a full range
of services to the oil and gas industry.
Texas Instruments Inc. Technical Support Manager/Software 1976 - 1984
Engineer
Texas Instruments designs, manufactures and markets semiconductor
components to electronics companies all over the world used in almost all
electronic equipment manufactured today.
Bachelor of Science (Computer Science) - Teesside Polytechnic, UK
Professional Overview
A highly effective Senior IT Professional with more than thirty years of
experience in solution design and development, service delivery and project
management.
. A track record of meeting challenges head on and creating positive
change.
. Thrives in high-pressure situations requiring focused decision making.
. An accomplished leader with in-depth experience in systems integration,
IT infrastructure and service delivery.
. A history of building high-performing teams and leading them to deliver
practical, reliable, and state-of-the-art solutions in highly
challenging, mission critical, business environments.
Professional Experience
IBM Jul 2000 - Nov 2008
Software IT Architect (technical sales support) (2007-2008)
Worked with software sales team to build trusted advisor relationships with
customers. Provided pre and post-sales technical support, responded to
RFP's and RFI's, gathered requirements, delivered proof-of-technology
demonstrations, developed roadmaps and competitive product analysis.
Actively participated in the identification of customer's business drivers,
built strong customer relationships to become a trusted advisor based upon
technical credibility. Participated in the development of solution
architectures and actively participated in the communication of the
proposed solution to the customer.
Senior IT Architect/Lead IT Architect (2000 - 2006)
Technical solution lead on highly focused RFP response teams (from 4 to 25
team-members) tasked with generating proposal responses for complex,
multimillion dollar federal projects. Translated the client's business
requirements into specific system, application and/or process designs.
Responsible for a wide range of design activities from requirements
analysis through systems, application and process design specification.
Alternative Resources Corporation Dec 1998 - Jun 2000
Technical Support Lead (1998-2000)
Developed automated system image build processes, deployment plans and
onsite installation processes and instructions for a 27,000 system,
national, Point of Sale rollout. Coordinated and supported onsite
activities and provided onsite support for installations at the most
complex sites.
Technology Service Solutions Mar 1995 - Dec 1998
Senior Network Specialist (1995-1998)
Performed support, upgrade and new deployment projects for Windows, Novell
and Unix systems, printers, networks and general IT Infrastructure.
Coordinated field specialists performing work at remote sites. Scheduled on
site activities based on systems availability and equipment delivery.
Fairfield Digitizing Services May 1993 - Nov 1995
IS Department Manager (1993-1995)
Managed software development and administration of digitizing IT assets.
Implemented site LAN, administered network infrastructure, pc's and
servers. Led a team of developers implementing custom digitizing
functionality for AutoCad and ARCInfo systems.
Western Geophysical (Western-Atlas) Apr 1984 - Feb 1993
Application Software Development Lead (1984-1993)
Supervised programmers developing geophysical data processing and mapping
applications. Supervised training and acceptance testing of Geophysical
software suite on IBM Mainframe for delivery to Chinese government.
Performed pre-delivery configuration and setup of data processing software,
supervised installation of hardware and software in Beijing China.
Texas Instruments Inc July 1976 - Apr 1984
Technical Support Manager (1983-1984)
Supervised team of nine engineers and technicians supporting users of TI
microprocessors.
Application Software Developer (1976-1983)
Developed application and OS software for TI microcomputer and
microprocessor products.
Technical Experience
. Platforms: Windows (NT/2000/2003/XP/Vista/7), AIX, Solaris, Linux,
Novell, MVS-TSO/SPF, Citrix
. Software: Active Directory, Terminal Server, Exchange, VMWare, MS
Office, MS Project, Visio, Access, FoxPro, Lotus Notes, SQL Server, SMS
Server, Remedy, Tivoli, RUP, AutoCad, Synercom, ESRI ArcInfo, .
. Hardware: x86 Workstations & Servers (IBM, HP, Compaq, Dell), IBM P-
Series, IBM Mainframes, Cisco Routers, Firewalls, Switches, Access
Points, Printers, Infrastructure power, AC & Cabling (cat 5, cat 6, Coax,
Fiber).
. Protocols/Systems/Standards: Ethernet, Token Ring, TCP/IP, SNA, DHCP,
VOIP, HTTP, SSH, SSL, Digital Certificates, SOA, XML, ITIL V3.
Skills
Requirements Definition . Bid and Proposal Creation . Solution Design .
Architecture Documentation
Systems Integration . Project Management . Prototype Development .
Facilities Planning / Management
Change Management . Standards Compliance . Leveraging Best Practices .
Quality Assurance programs
Enterprise Rollouts . Multi-Site Operations . Customer Relationship
Management . User Training/Coaching
Systems Architecture/Design Expert - Current / 7 years
Networking Implementation and Expert - Current / 12 years
Design
Systems Administration Expert - 2 years ago / 15 years
Systems Integration Expert - Current / 15 years
Data Architecture / Design Intermediate -1 year ago / 12
years
Software Development/Life Cycle Expert - 2 years ago / 15 years
Process
Project Coordination/Management Intermediate - 1 year ago / 12
years
Proposal Development Intermediate - Current / 6
years
CRM/Help Desk Intermediate - 2 years ago / 8
years
Desk side and Server Support Expert - 2 years ago / 15 years
Program/Development Management Intermediate - 2 years ago / 9
years
Certifications and Training
IBM Signature Selling Method.
IBM Global Services Method.
IBM Architecture Method.
IBM Enterprise Architecture.
IBM Program Reengineering - Techniques and Methods.
IBM Project Management for Architects.
IBM SOA - People, Process and Information.
IBM Architectural Thinking.
Stevens Institute - Fundamentals of System Engineering.
SEI CMMI -Implementation Techniques.
ISO 9000 - Certification Concepts and Techniques.
Novell Certification (CNA, CNE-3 and CNE-4).
Sun Certification (Installation, Admin and Networking).
MCP Certification (Windows Core, Enterprise Server, TCP/IP, NT
workstation, NT Server).
Keywords
solution design, development, service delivery, project management,
decision making, systems integration, IT infrastructure, network,
mission critical, business environments, requirements, proposal,
architecture, documentation, integration, prototype, facilities
planning, change management, standards compliance, best practices,
quality assurance, enterprise, deployment, operations, CRM, training,
coaching, windows, AIX, Solaris, Linux, Novell, MVS-TSO/SPF, Citrix,
Active Directory, Exchange, VMWare, Office, Project, Visio, Access,
FoxPro, Lotus Notes, SQL, SMS, Remedy, Tivoli, RUP, desktop,
workstation, server, IBM, HP, Compaq, Dell, P-Series, mainframe, Cisco,
router, firewall, switch, access point, printers, power, AC, cabling,
cat5, cat6, fiber, Ethernet, token ring, TCP, IP, SNA, DHCP, SSH, SSL,
Digital Certificate, SOA, XML, ITIL, administration, SDLC, CMMI,
methodology, re-engineering, CNE, CNA, MCP, AutoCad, AutoLISP, Synercom,
ESRI ArcInfo, Intergraph, VSAT, Wi-Fi, Cat6.