Sales Manager

*** ********* ****** 917-***-****

Williston Park, New York 11596 abl1lb@r.postjobfree.com

Qualification Highly accomplished Relationship Manager with extensive experience in

Profile diverse areas of client relationship management and account management

within the financial services industry.

Possess Series 7 and Series 63 licenses.

Comprehensive background in private banking and investment banking.

Proven success in expanding client base and improving client retention

levels within highly competitive markets.

Career Maintained full responsibility for managing over $5 billion in assets

Highlights for clients at Citi Private Bank.

Ensured all KYC (Know Your Client) processes were properly implemented,

which ensured clients received superior service.

Spearheaded efforts to identify several opportunities for clients and

the bank.

Professional Citigroup, Inc. - New York, NY (2000 - Present)

Background Relationship Manager / Assistant Vice President - Citi Private Bank

(2006 - Present)

Maintained full responsibility for all aspects of client relationship

management, new client on-boarding, and client retention. Communicated

with clients to determine financial objectives and supported investment

strategies that enhanced returns on investments. Facilitated client

meetings with Private Banker and Global Market Manager. Ensured all

account opening documents were complete and accurate. Evaluated

clients' complex needs and proposed viable solutions. Fielded high

volume of inbound calls and aided in problem resolution. Executed loan

processing activities involving LIBOR loans, letters of credit, line of

credit, airplane/jet financing, and pricing. Created and delivered

effective sales presentations.

Key Achievements:

Played a key role in boosting client retention and satisfaction

ratings.

Cultivated positive and enduring relationships with a diverse

clientele.

Participated in managing clients' hedge fund investments, tailored

portfolio, private equity investments, and discretionary portfolios.

Handled risk management activities, ensured compliance with

regulations/standards, and mitigated risk for clients and the bank.

Investment Specialist - Sales Support & Institutional Trade Desk (2004

- 2006)

Directed a team of registered representatives on the trade support desk

in performing at optimal levels. Processed trade errors and daily trade

reconciliations. Executed orders in all types of securities for

clients, financial executives, and private bankers.

Key Achievements:

Played a key role in implementing the sales referral program and client

reactivation program for Citicorp Investment Services, which generated

millions of dollars in revenue.

Maintained high levels of profitability and productivity while

achieving objectives.

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Investment Specialist / Senior Trade Support Representative - Sales

Operations & Trade Support Desk (2002 - 2004)

Maintained full responsibility for executing fixed income, equity,

mutual fund, and option trades. Ensured the efficient handling of all

trade and service related inquiries. Trained and coached new team

members in daily job tasks.

Key Achievements:

Served as the primary liaison between the Fixed Income Desk, Structured

Products Desk, and internal sales force.

Selected by senior management to complete special projects including

McKenzie Project, Reconciliation of Error Account, and Workflow Pilot

Programs.

Recipient of the Above and Beyond Award for excellence as an investment

specialist.

Investment Specialist - Trade Support Representative (2000 - 2002)

Led efforts to process equity, mutual fund, options, and fixed income

trades. Provided phone and web-based support to clients and in-house

sales force.

Key Achievements:

Delivered superior level of service to clients by fielding inquiries

from clients concerning retail brokerage accounts.

Recipient of the Broker of the Month Award in June 2002.

Early Career:

Account Executive - T.D. Waterhouse, Inc., New York, NY (1999 - 2000)

Investment Executive - Robb Peck McCooey, LLP, New York, NY (1997 -

1999)

Education Bachelor of Science in Finance

Associate of Science in Finance

St. John's University, Jamaica, New York

Samuel Thomas

Samuel Thomas

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