Sales Customer Service

RONALD G. McCANDLESS

*** ******* ***** ? Loudon, TN 37774

abl17p@r.postjobfree.com ? 865-***-**** (Home) ? 317-***-**** (Cell )

MS Technology, Inc. - Oak Ridge, Tennessee

Subcontract Administrator/Buyer

2009-2010

Perform procurement duties as a Buyer at the Y-12 National Security Complex

using SAP software.

Plan, negotiate, award and administer complex subcontracts for materials,

equipment, and services.

JSK Map Services - Knoxville, Tennessee

Procurement/Inventory Control Analyst

1997-2009

Responsibilities:

Daily purchasing and negotiation of product costs from 105 vendors for a

$3.5 million combination retail map store and wholesale map supplier. The

wholesale division consisted of nine salesmen, 975 items, and a sales

territory with 7000 locations covering eleven states.

Evaluation of vendor prices and services to determine the most desirable

suppliers.

Recording and control of a 8500 item retail inventory valued at $155,000.00

and a 975 item wholesale inventory valued at $1,250,000.00

Coordination with accounts payable to resolve invoice disputes, reducing

the number of late paid invoices.

Manage and conduct the annual year-end physical inventory for both the

retail store and wholesale warehouse.

Key Accomplishments:

Reduced year-end inventory by $70,000.00 by using just-in-time purchasing.

Created Excel spreadsheets which tracked wholesale map inventory and

calculate usage rates with reorder points and priority. Provided salesmen

with required product while working with a constricted budget.

Reduced turnaround time on USGS topographic map orders from three weeks to

one week.

Increased the USGS topographic map turn rate while reducing the unit cost

by 8.5 percent.

Reduced warehouse physical inventory counts by 83 percent while increasing

inventory accuracy.

Reduced freight costs by 30 percent.

Commercial Interiors - Knoxville, Tennessee

Operations Manager

1996-1997

Supervised and performed all functions of a 7000 sq. ft. warehouse

operation and a 8000 sq. ft. showroom floor for a $3 million office

furniture company in the areas of order entry, receiving, shipping,

$200,000 inventory, delivery scheduling, and the installation of furniture.

Managed customer service calls and coordinated technician repair schedule,

reducing response times by 30 percent.

Responsible for the overall maintenance of the building.

Cooper Communities, Inc. - Loudon, Tennessee

Real Estate Agent

1994-1997

Marketed and sold real estate to clients in a private community.

Used FoxPro to maintain databases of information on 2500 contacts.

US Army Recruiting Command - Fort Knox, Kentucky

Sales Force Marketing Analyst

1993-1994

Used geo-code based marketing data to establish the sales regions for 4600

recruiters, 40 district offices and 4 sales regions.

Used census tract, ZIP, and FIPS Code data to prepare market capability

analysis and production forecasts.

Programmed in FoxPro, used Mapinfo geographic information systems software

and SPSS for data analysis, and used PowerPoint for briefings.

Produced color coded maps displaying the effectiveness of different

recruiting markets. Analysis results briefed to CEO of Army Recruiting.

Developed placement system using FoxPro for assignment of salesmen based on

population and past sales.

US Army Armor School - Fort Knox, Kentucky

Human Resources Manager/Squadron Executive Officer

1992-1993

Directed and coordinated a 24-person staff for a 2000-person organization

in the areas of personnel, security, performance reporting, training, pay

and benefits, and vehicle maintenance

Identified requirements, set priorities, formulated work schedules,

established standards, coordinated staff efforts, and quality control of

the results.

Directed the procurement, training, and implementation of the first

equipment and software in the organization which included personal

computers and networked printers.

Directorate of Combat Developments -Fort Knox, Kentucky

Operations Research/System Analysis Manager

1989-1992

Supervision and management of Combat Development studies and analyses in

support of the material acquisition process geared towards evaluating the

effectiveness of future weapon systems.

Analyzed classified data and information which required a TOP SECRET

security clearance. Directed and assisted in analysis using the JANUS

Combat Model for the effectiveness of the Armored Gun System, and the Light

Cavalry Regiment Force design.

Actively managed 12 highly educated operations research analysts in an

extremely automated environment in support of 50 study efforts.

Served as principal trainer within the office.

Served as Team Chief of both the Tank and the Rear Area Analysis teams.

Performed analysis on the combat effectiveness of Main Battle Tank options

for the Armored System Modernization Cost and Operational Effectiveness

Analysis using results of the CASTFOREM combat model.

Prepared technical reports, briefing slides, and briefed results.

Graduate Student, Naval Postgraduate School

1986-1989

Selected for Army\-sponsored advanced education program in operations

research/systems analysis.

Completed thesis using JANUS combat model evaluating resupply vehicles for

the Armor force.

Company Commander

1985-1986

Hands-on management and leadership experience as the direct supervisor

responsible for the training, welfare, and logistic needs for 75+ man, 14

M60A3 Main Battle Tank Armor company in Germany.

U. S. Army

1977-1994

Held various positions with both promotions in rank and increasing

responsibility.

Education

Master of Science in Operations Research, Naval Postgraduate School,

Monterey, California.

Bachelor of Science, United States Military Academy, West Point, New York.

Army Command and General Staff College, Fort Leavenworth, Kansas (Masters

level course in Management).

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