Manager Customer Service

Kathleen A. Artrip

***** ******* ***** ? Loxley, AL 36551 ? 251-***-****

abkzpv@r.postjobfree.com

Education Bachelor of Science Business Administration May 2009

Major: Finance GPA: 3.6 Cum Laude

University of South Alabama - Mobile, AL

Experience

Manager Taco Bell Tillman's Corner, AL 05/2010 - 09/2010

. Customer Service

. Food Safety, Inventory Management, Labor Management and Food Cost

Management

Teller Regions Bank Bay Minette, AL 10/2009 -5/2010

. Process customer transactions professionally and timely

. Recognize customer's needs and refer to appropriate bank associate

. Ninety hours of teller training including compliance courses

Assistant Manager Fastime Daphne, AL 4/2008 - 11/2009

. Schedule staff and monitor labor hours

. Create orders with multiple vendors and oversee receiving

. Monitor inventory level, identify and correct variances

. Direct employees and maintain quality service level

General Manager Taco Bell Columbiana, OH 1996-1999/2001-2003

. Developed turnover plan and received awards for most improved

turnover rate and for turnover rate better than company

expectations

. Interviewed, selected, trained and assessed crew members

. Full profit & loss accountability, assisted with preparation of

operating budget

Honors/Activities

Cum Laude distinction 2009

Strategic Business Simulation Winner

2009

Dean's List 1993, 2006 - 2009

WCBA Student Leadership Council 2005 - 2006

YSU Institute on Taxation Scholarship 2006

YSU Transfer Student Scholarship 2004 - 2005

President's Scholar 1992, 2005

USA Presidential Scholarship 1992 - 1993

Volunteer Work

3rd Grade Parent Volunteer 2007 - 2008

School District Health and Wellness Committee 2006

1st Grade Math and Reading Tutor 2005 - 2006

Parent Teacher Organization President 2005 - 2006

PTO Family Nights Committee Chairman 2005 - 2006

PTO Fundraising Committee 2004 - 2006

Kathleen A. Artrip

18371 Outlook Drive ? Loxley, AL 36551 ? 251-***-****

abkzpv@r.postjobfree.com

Relevant Business Courses

Accounting Principles of Accounting I & II

Taxation of Individuals

Cost Accounting

Economics Principles of Microeconomics

Principles of Macroeconomics

Money and Banking

Current Global Economic Issues

Finance Business Finance

Intermediate Business Finance

Multinational Finance

Money Markets and Financial Institutions

Financial Statement Analysis

Investments

Problems in Business Finance

General Business Introduction to Professional Ethics

Organizational Communication

Advanced Computer Applications

Information Systems and Technology

Exploring Business

Management Management Theory and Practice

Legal Environment of Business I & II

Operations Management

Human Resource Management

Small Business Management

Strategic Global Management

Mathematics Basic Statistics

Applied Business Statistics II

College Business Math

Calculus and its Applications

Marketing Principles of Marketing

Real Estate

Alabama Real Estate Laws & Regulation

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