Quality Assurance Nursing Home

*** * *** ****** ***** vernon, ny *****

Home 914-***-**** Mobile 914-***-**** E-mail abkzal@r.postjobfree.com

FREDRICKA ROBERTSON

summary

Service focused professional looking to transition

into healthcare in an administrative capacity. Backed

by a solid work history, great team player, strong

organization skills, skilled at learning new concepts

quickly and passionate about helping others.

Knowledge of medical terminology. Computer skills

include MS Word, Excel, PowerPoint, Access, Outlook

and People Soft.

Education

Iona College

08/06 - 05/09

Bachelor's in Healthcare Administration

New Rochelle, NY

Magna Cum Laude

Honor Societies: Alpha Sigma Lambda, Delta Epsilon

Sigma, Upsilon Phi Delta

Work experience

Ethan Allen Inc.

12/98 - Present

Client Service Specialist

New York, NY

Enter sale figures to generate monthly reports

detailing designers' performance

Manage daily traffic using the "OP" system

Greet and orient clients to services provided and

answer product inquiries

Direct clients on a tour of the Design Center,

reviewing style book, and lifestyle projections

Assists managers and consultants with administrative

duties

Manages phone traffic by answering and directing all

calls

Bethel Nursing and Rehabilitation Center

6/08 - 08/08

Administrative Intern

Croton-on-Hudson, NY

Assisted in the implementation of the Optimus EMR

System by imputing allergy and diagnosis codes and

healthcare facilities contact information

Completed assignments in Health Information, HR, and

Quality Assurance offices

Reviewed the reimbursement system, agencies that

regulate healthcare facilities, the Minimum Data Set

Manual (MDS), cost reports, rate setting documents,

and observed the admission process

St. John's Episcopal Hospital/Surfside Nursing Home

10/90 - 6/91

Nursing Assistant Intern/Volunteer

Far Rockaway, NY

Obtained weights and vital signs of patients

Assisted patients with activities of daily living

Measured and recorded patient's fluid intake and

output

Changed bed linens and refill water pitchers

References

Available Upon Request

Contact this candidate