Customer Service Special Education
Resume:
Rachel C. Bateman
San Bernardino, CA 92407
abkym7@r.postjobfree.com
E D U C AT I O N
California State University, Fullerton Fullerton, CA
Current Undergraduate, Bachelor of Arts Jan 2007 May 2010
• Graduating May 2010
• Human Communication Studies
• NSSHLA participant
San Bernardino Valley College San Bernardino, CA
Completed General Education Aug 2003 Dec 2006
WORK EXPERIENCE
The Home Depot San Bernardino, CA
Special Services/Phone Services Associate Apr 2004 May 2005
Exclusively dealt with customer service and special ordering. Efficient operation of a cash register and
performance of returns, handling large sums of money. Worked diligently with customers, other associates,
and vendors to ensure customer satisfaction. Performed will calls and also dealt with Pro customers. Also
answered phones and performed clerical duties.
San Bernardino City School District San Bernardino, CA
Recreational Aide Mar 2006 Oct 2007
Lead preschool aged children in physical activities, art and learning activities. Responsible for care and
feeding of children, as well as paperwork. Provided excellent service to children and parents by providing
detailed paperwork reports of the children’s daily activities. Health, safety, and learning were my biggest
priorities. Also performed all clerical duties in the center, including message taking, typing memos, taking
team meeting minutes, and filing.
Applied Behavior Consultants, Inc. Rancho Cucamonga, CA
Tutor Mar 2010 Current
Performing Applied Behavior Analysis (ABA) therapy in home for children with Autism. Responsible for
running specific lessons and for data collection following the lessons.
SKILLS
• I am a highly skilled communicator.
• I offer a high of professionalism in all my work.
• I am well trained and highly proficient in customer service.
• I am a great team leader, with great organizational skills.
• I am proficient in typing, filing, answering phones and other clerical duties.
• I am experienced in the use of Microsoft Word, typing 40 wpm.
• I am also experienced in Power Point and Excel.
• I am an experienced child care provider.
• Knowledge of medical terminology and special education.
Contact this candidate