Customer Service Data Entry

Location:

Posted:

September 21, 2010

SYBIL U. MCCON

Carson, CA 90746

E-mail: abkwof@r.postjobfree.com

To utilize my Customer Service skills with a company that offers opportunity for growth. With 11

years in the Transportation Industry 8 years in the LTL dept. & 3 years in CY dept. with over 20

years experience in Customer Service.

Skills: Data Entry, 35-45 Words Per. Min, Computer Knowledge, 10 Key By Touch, Dispatch,

Customer Service Microsoft Word. Excel Oracle, MS 90

10/2007- 7/2009 Enterprise Rent a Car Gardena, CA

Vehicle Administration

Duties: Prepare all necessary documents for daily audit, handling daily Car Sales paperwork via

branches, Lien holder.

Transferring vehicle into customer name thru Dmv/Vrs/ Trvin. Bundling on a daily basics

Sending current registration to customer. Following up with the branches for corrected

information not received from customer or Lien holder.

Answering incoming calls from customer/ branches/ and Lien holders. Updating all logs on a

daily basic.

8/1996 - 10/2007 Transport Express Rancho Dominguez, CA

Harbor Availability / Customer Freight Representative.

Duties: Prepare all necessary Import/Export documents, Data entry, Tracking and

troubleshooting shipments, arranging movements for Air Cargo and Via ground transportation,

Handling Equipment Control making sure all containers are return to the Harbor before last free

day.

Arrange freight to be delivered to customer warehouse, Verification of container (such has last

free day, vessel arrival at steamship line, customer clearance and etc.) Freight bill preparation,

Customer follow-ups, answering multiple lines, quotes, and assisting Dispatch. Handling U.S

Custom’s documents. On a daily basics.

References: Available on request