Sales Customer Service

RICHARD D. HASTINGS

**** ******** ****

Mason, OH 45040

513-***-**** Home 937-

***-****

abkwkb@r.postjobfree.com

SUMMARY

Decisive entrepreneurial highly experienced and successful Sales and Sales

Management Executive with track record of positive results in printing,

publishing and graphics industries. Broad experience in all aspects of

business management including managing a customer service team. Full P&L

responsibility featuring consistent revenue and income growth. Award

winning communicator, team builder and motivator with proven ability to

make critical decisions.

Recruitment Skills Web to Print experience

Negotiation Skills Strong Search Engine Optimization

(SEO)

International Sales Experience Large group presentation skills

Highly experienced working at CEO Strong problem solving experience

level

Results Driven Lasting relationship building

Strong Training Skills

EXPERIENCE

WORLDCOLOR, INC., Cincinnati, OH July 2009 -

July 2010

A 4.6 billion dollar commercial print and media company.

Senior Marketing Executive

Successfully sold across entire Worldcolor platform including books,

catalogs, magazines, inserts, direct mail, web to print solutions, digital

and variable data print.

. Sold $1MM the first year with Worldcolor with over $3MM in pending

quotations.

. Penetrated Procter & Gamble; pending sale of $2.4MM once P&G approves

Quad Graphics as a vendor.

EVERWISE LTD, Hong Kong Aug 2008 - July,

2009

Consultant

Set up trade shows for Everwise in Hong Kong.

. Trained sales people to penetrate and work with national high profile

advertising agencies in the United States.

MCCORMICK-ARMSTRONG COMPANY, Wichita, KS Mar, 2007 - Aug, 2008

Vice President Marketing & Sales

Managed, trained and motivated a team of 9 direct sales representatives and

3 dealers (indirect).

. Reduced travel and entertainment expenses 10% for first half of 2007,

and 15% during the first quarter of 2007.

. Sold 12 new profitable accounts by aggressive cold calling and on line

research.

. Opened and staffed three new sales offices in Dallas, Atlanta and

Cincinnati.

. Introduced company to On Demand/Digital Printing by locating source in

Wichita, KS.

. Assisted CEO in purchase of new M-600 Web Press.

. Designed, developed and implemented new corporate marketing collateral.

SERVICE WEB OFFSET CORPORATION, Chicago, IL June 2004 - Mar 2007

A web offset company that prints catalogs, magazines, brochures, and other

commercial products.

Director, New Business Development

Established field offices, trained and developed sales people nationwide.

. Assisted in the field to capture new business and market share by using

my strategic and operations experience working with senior executives

in medium to large companies.

. Landed five new national commercial accounts by contacting

CEO and cost effective proposals.

. Recommended and hired new sales representative for

educational market.

. Achieved sales, activity and expense targets by establishing

new budgets and standards and measuring

by utilizing salesforce.com.

CJK PRINT POSSIBILITIES, Cincinnati, OH Dec

1991 - June, 2004

National manufacturer of books, catalogs, directories, manuals, and

specialty commercial products.

High quality four-color, multi-web and sheet-fed, ISO 9002 certified.

Vice President Marketing and Sales

Responsible for P&L for worldwide marketing and sales operations. As a

member of the senior management team, assisted in drafting and development

of Corporate Strategic Plan. Responsible for all tradeshows, advertising,

sales promotion and publicity plus design and development of corporate

literature and website.

. Increased sales from $10MM in 1991 to $30MM in 2002 by drafting new

sales compensation plan and hiring sales reps with "hunter

mentalities".

. Achieved sales, expense and profitability targets for ten straight

years.

. Recruited top sales team and trained them by working with them in the

field.

. Developed new compensation plan for sales team that increased

performance.

. Brought in one of the company's largest and most profitable accounts by

building strong relationships with two vice presidents.

. Worked with owners to change perception of company from books to

commercial thus expanding new markets for CJK.

. Wrote and implemented new company wide marketing plan.

. Assisted owners with major capital equipment purchases.

EDUCATION

MBA, Marketing, Florida Atlantic University, Boca Raton, Florida

BA, Business Administration, Florida Atlantic University, Boca Raton,

Florida

AWARDS

National John Dillard Award from Graphic Arts Technical Foundation,

recognized as one of the outstanding vice president's of sales and

marketing in the print industry

ACCOMPLISHMENTS

Co-Authored and taught the highly successful Xerox Professional Sales and

Development Course (PSS) that is still used today.

Taught businesses courses at local universities to give back to the

community.

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