Sales Manager

Melanie Rogers

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**** ********* ** ******* 660-***-****

Kansas City, Missouri 64154 abktjr@r.postjobfree.com

EDUCATION

Bachelor of Science in Merchandising of Textiles, Apparel and Furnishings Minor: Business May 2009

Northwest Missouri State University ~ Maryville, Missouri Overall G.P.A 3.5/4.0

Worked 20-30 hours per week while attending school full-time

Office Skills

Microsoft (Word, Excel, PowerPoint), Fax Machine, Copy Machine, Answering Phones, Internet Explorer

WORK EXPERIENCE

Victoria’s Secret Kansas City, Missouri April 2009-

Present

Product (Operations) Manager

• Accountable for all Merchandise Flow Operations to ensure product availability

• Recruit, Hire, and Train all Merchandise Flow Team members

• Directly supervise the Sales Support Lead

• Map and lead associates in PINK and Beauty floor set execution

• Deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales

and profit growth

• Prepare sell-down strategies in order to maintain integrity of visual standards and ensure availability of

merchandise

• Quickly became knowledgeable on products, best selling behaviors, coaching styles, and visual standards

• Gain business insight for category and assist direct manager in creating SMART action plans that improve

execution and results

• Observe, coach, and follow up on 6-12 associates daily on selling behaviors, recovery, and replenishment

• Assist 12-20 customers per segment while performing customer sales lead duties

• Partner with sales leadership team to identify and resolve all maintenance and housekeeping issues

• Responsible for monthly supply and packaging order

• Handle all maintenance issues within the store

• Supports development and implementation of store strategy to reduce shrink

• Executes opening and closing duties including cash registers and daily paperwork organization

• Ensures payroll is managed daily by punch guarding and executing flex worksheet

Dillard’s Independence, Missouri May 2008-August 2008

Executive Intern

• Prepared and ran inventory for the Lingerie department

• Set up the August employment schedule for the Lingerie department associates

• Made zoning schedules and to-do lists for associates daily

• Planned and assembled floor moves for the Women and Lingerie departments

• Created visually pleasing ensembles and set up wall and window displays daily

• Practiced sales strategies by preparing and running promotional events for the cosmetic department

• Worked with a team of interns and managers to create sales plans in order to maximize sales

Northwest Missouri State University Maryville, Missouri January 2006-April

2009

Math Office Assistant

• Responsible for making copies and fixing any copy machine glitches

• Assisted in organizing the annual math department Olympiad contest

• Set up appointments between professors and potential students

• Typed math quizzes and tests on Microsoft Word

HONORS AND ACTIVITIES

• Phi Mu social sorority 2005-2009 • Kappa Omicron Nu Honor Society

o Executive Board Treasurer 2006-2008 • Family and Consumer Sciences Banquet-

o 2008 Active of the Year Invitation Committee

•

o Attended 2007 and 2008 Leadership Attended 2008 WIM Conference

Conference • 4.0 Dean’s List and Honor Roll

o New member assistant 2006

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