Customer Service Medical Assistant

Location:

Posted:

September 23, 2010

Latoya Lampkins

Charlotte, NC 28216

abksv4@r.postjobfree.com

Objective:

Looking to obtain a customer service position, where satisfying customers

needs, and goals can be met within a team.

Skills:

Customer Service Multi-line Phone Microsoft Office

Document Processing 11,000 kphm 50+ wpm

Work Experience:

Convergys (OnStar) 07/10--

Current

Customer Service Representative

. Process 150-200 calls a day

. Provide customers with direction and account information

Wells Fargo (through Today's Staffing) - Charlotte, NC

03/09 - 07/10

Contract Operations Clerk

. Processed 13,000+ entries daily to meet and exceed company

expectations

. Completed entries with zero errors by verifying all work

. Scanned and entered documentations in loan processing system

Citi Trends - Charlotte, NC 04/06 -

011/06

Sales Associate

. Assist customers throughout store

. Sale merchandise and set-up displays

Education:

Brookstone College of Business - Charlotte, NC

Currently Enrolled

Medical Assistant