Manager Project

JOHN H. TUCKER II

Manager

***** *. **** **. ********, NE 68123 402-***-****

abkrnm@r.postjobfree.com

Dynamic, results oriented manager with proven success in operations,

finance, quality and organizational training. Self-motivated, analytical,

excels in independent decision making and thrives in multi-tasking

environment. Outstanding communicator seeking a challenging position,

constantly striving for professional growth opportunities.

EXPERIENCE

Operations Management ? Quality Systems ? Multiple Department

Management

Budget Management ? Training Systems/Methodology ? Contract Management

Credit Account Management ? Microsoft Office Suite ? Customer

Relations

EMPLOYMENT HISTORY

Elliott Equipment Company Aug 2007 - Current

Quality Manager

- Pioneered Quality department/implemented company-wide Quality

Management System

- Deployed statistical process control monitoring

- Author policies, procedures, operating/work instruction and training

programs

- Utilized Microsoft Excel/Access; constructed databases for data

management/reports

- Project manager new processes/products

United States Air Force (USAF) 1987-2007

Operations Superintendent (Chief Operations Officer), Oct 2005 - Sep

2007

- Operations manager for 150 personnel/4 departments/93 aircraft

Resource Advisor (Chief Financial Officer), Aug 2003 - Sep 2006

- Managed $38 million annual operating budget for 420 personnel

organization

- Performed professional accounting; reconciled general ledger

accounts; prepared audits/reports

- Managed all contract pre-award negotiations, approval and post award

monitoring

- Reduced annual spending 28% through Lean operations

Training Superintendent (Training Manager), Nov 2002 - Aug 2003

- Managed 21 personnel; 100+ course worldwide scheduling of formal

training and budgeting

Flight Chief Training Department (Division Manager), May 1999 - Nov

2002

Training Instructor, Apr 1998 - May 1999

Maintenance Operations Section Chief (Department Manager), Jun 1996 -

Apr 1998

Aircraft Hydraulic Systems Repair Specialist, Mar 1987 - Jun 1996

EDUCATION & TRAINING:

BAS, Business Management - Peru State College, Nebraska - 3.86 GPA

AAS (2), Instructor of Technology/Maintenance Technology - Community

College of Air Force (CCAF) - 4.0

AAS, Aircraft Systems Maintenance Technology - CCAF - 4.0

Occupational and Master Instructor Certificates - CCAF

Senior Non-Commissioned Officer (NCO) Academy (Advanced

Leadership/Management)

NCO Leadership Academy (Leadership/Management) - Honor Grad (Top 10%)

Leadership Prep Academy (Introductory Supervision/Leadership)

JOHN H. TUCKER II

QUALITY MANAGER

> Manage Quality department, processes/continuous improvement teams

> Identify deficient areas/maximize efficiencies, create consistent

production rates

> Develop training plans, courses, and manuals

> Create job training certification programs to verify/control personnel

qualification

> Audit all products finished and in-process for defects and flaws

> Inspect vendor supplied products for defects

> Interact with vendor quality managers to eliminate quality

defects/trends

> Slashed finished component weld defects 85%

> Reduced customer complaints 50%

RESOURCE ADVISOR (Chief Financial Officer)

> Received/defended/allocated $38 million annual operating budget for 420

personnel organization

> Performed professional accounting and auditing; analyzed and verified

fiscal records

> Collected/analyzed budgetary data, created budgetary reports for

briefing senior executives

> Generated/presented quarterly and annual budget reviews with forecasts

> Reconciled general ledger accounts, prepared year-end audit schedules

> Prepared/submitted pre-purchase cost analysis proposals to contracting

for execution

> Tracked purchase contracts through life cycle from approval to

completion as approving official

> Developed and conducted training for 12 lower-level cost center managers

> Designed/implemented automated budget/accounting databases; reduced

paper usage 50%

> Performed as Emergency Command Center Director; zero mishaps/failures

for four years

OPERATIONS SUPERINTENDENT (Chief Operations Officer)

> Scheduled and monitored maintenance operations for 150 personnel/4

departments/93 aircraft

> Directed hydraulic/ejection seat/electrical/environmental/fuel systems

repair during war/peace

> Interpreted/implemented personnel policies; classified personnel

> Liaison between 14 aircraft flying/maintenance organizations

> Fostered team strategies, goals, objectives, work plans

> Slashed quality assurance inspection failures by 40%/reduced mishaps 50%

> Guidance/leadership earned Outstanding Flight award 4 of 6 months

> Acquired $2 Million new equipment outside programmed budget/developed

integration vision

> Managed $120,000 government contract credit purchase program

TRAINING SUPERINTENDENT/INSTRUCTOR (Training Manager)

> Provided managerial support for formal/web-based training

development/sustainment

> Utilized Instructional System Design methods for training in formal/web-

based settings

> Designed/developed individualized training plans, classroom, web-based

and on-the-job training

> Scheduling manager for 123 courses/18,574 hours instruction annually for

worldwide demand

> Performed personnel evaluation for instructional certification and

annual performance reports

> Developed/implemented database to track/report student progress, perform

trend analysis

> Conducted initial/follow-up design and review meetings to ensure

learning objectives met 100%

> Increased training follow-on survey satisfaction 23%

> Increased training utilization 300%

SECTION CHIEF/AIRCRAFT HYDRAULICS SYSTEM SPECIALIST

> Planned work schedule/managed maintenance and personnel deployment

> Managed supply system acquisition/storage/accountability

> Created/edited maintenance reports, briefed production status to higher

level executives

> Performed quality reviews on all maintenance actions

> Performed troubleshooting/repair/modification of mechanical, electrical,

hydraulic systems

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