Customer Service Sales

Katherine Nguyen

*** ********* *****

Newport News, VA 23602

Cell: 757-***-****

Email: abkrj8@r.postjobfree.com

OBJECTIVE

An energetic result-driven person that is goal oriented, seeking for the

challenging position in Human Resources/Recruiting which will allow me to

both further utilize my skills and abilities to better my organization.

PROFILE

. Diligent, detail-oriented administration knowledgeable of all office

functions.

. Excels at multi-tasking in a fast-paced environment.

. Superior communication, customer service, and computer skills.

. Strong analytical and proven problem-solving skills.

. Creative and well-organized.

EDUCATIONS & QUALIFICATIONS

2009 - Present MBA - Capella University, Minneapolis, MN (Online)

2007 B.S. of Biology - Christopher Newport University, Newport

News, VA

WORK EXPERIENCE

Oct 2009 -Feb 2010 CAPI- Administrative/HR (Internship),

Minneapolis, MN

. Providing assistance to consultancy and recruitment.

. Screening and interview of candidates.

. Provide HR team with professional recruiting planning and execution.

. Handled all official organization correspondence efficiently.

2007 - 2008 ER Scribe, Marry Immaculate Hospital, Newport News, VA

. Obtained family/patient health histories and document patient date in

computer system.

. Ordered diagnostic or therapeutic procedures.

. Prescribed medication/therapy with physician approval.

. Developed aftercare and discharge plans.

2005 -2007 Assistant Manager, Hana Sushi, Gloucester, VA

. Complied with federal/local health and safety regulations.

. Coordinated between kitchen and dinning room.

. Developed employees' training.

. Hired staff and set schedules.

. Oversaw facility maintenance.

2003 -2005 Sales Representatives, Hecht's, Newport News, VA

. Ensured a consistent quality store experience.

. Greeted customers and used communicate promotional strategies.

. Responsible for increased sales through use of aggressive marketing

campaign and more attractive department layout.

. Provided quality customer service.

. Solved customer concerns promptly and effectively.

REVELANT SKILLS AND CAPABILITIES

Computer Skills: Proficient in Microsoft Office XP, Windows 7, Vista,

PowerPoint, Excel, Word, Outlook, QuickBooks.

Language: Proficient in Vietnamese

References Available Upon Request

Contact this candidate