Electrical Customer Service
Resume:
Steven M. Gunn S
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
QUALIFICATIONS PROFILE
Highly organized and motivated professional with track record of effectively
coordinating complex operational requirements and data, able to excel in any position
assigned.
Strong eye for detail; excel at accurately managing operational information, tracking
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projects, and ensuring policy compliance.
Proven ability to contribute to successful operations, to include coordinating with
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teams and multiple departments
Able to multi task and manage competing priorities in fast-paced, deadline-driven
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environments while improving quality.
Strong interpersonal skills; able to communicate effectively with clients and resolve
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difficult issues.
Proficient in Microsoft Office (Word, Excel), STEAM (Strategic Tactical Enterprise
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Analyst Management) and Maximo program. Skilled in data entry and
electronic document management, E-mailing, Coping, scanning to files and Faxing.
Phone and radio operations
Dependable transportation
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WORK HISTORY
KELLOGG BROWN & ROOT
10/2007-01/2010
Administration Specialist, Logistics Civil Augmentation Program III,
Middle East, Iraq
Responsible for managing and control of service orders for repairs for the O/M
Departments and services received by U.S, Coalition Forces and some civilian
contractors. I Provide and relay vital information to and from key managers and
Military Commanders. Responsible for processing and filing service orders in a
systematic filing system for the military Strategic Tactical Enterprise Asset
Management system STEAM and Maximo. Steadily working in Excel, Microsoft
word and Word Processing along with E-mailing as well as scanning process.
I'm able to work without supervision as well as supervise others. I'm part of a
team that is keeping up with the KBR’s compliance of 100% or better with our
service request completions in the Log cap Project.
Assisted department in increasing service order compliance from 65% to
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100%
Developed proficiency in all three Base wide Customer Service Desks for all
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U.S and Coalition
forces at Camp Taji, Iraq.
Steven M. Gunn S
307 Buckeye Ln.
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
WORK HISTORY
KELLOGG BROWN & ROOT
12/2006 -10/ 2007
Labor Foreman, Logistics Civil Augmentation Program III, Middle East,
Iraq
Responsible for 53 ablution units used to support U.S and Coalition forces. This
consists of coordinating and communicating with 33 foreign nationals. Complying with
company and government cleaning directives, creating, organizing and maintaining a
high standard of cleanliness. Monitor safety and sanitation standards, Inventory
cleaning materials used in this operation and replace as needed. Notify other
government contractors with maintenance issues with in the ablution units. Inspect all
ablution units daily. Trained the sub-contractor worker, foreign national and local Iraqis
on general safety and the use of cleaning chemicals. Also verified that a high standard
of cleanliness is being maintained.
Effectively supervised a team of local Iraq contractors and foreign contractors from
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India and the Philippines to ensured compliance with all U.S. Government standards.
MAUI/LETICA CUP MANUFACTURER
06/2006 –12/ 2006
Facility Maintenance Technician -
Performed scheduled maintenance and repaired both electrical and mechanical factory
equipment and machines such as presses, die cutting, shrink wrapping, and shredding
machines as well as the conveyor lines. Responsible for ensuring scheduled
maintenance was conducted; trouble shooting and repairing disabled machines and
equipment, and conducted facility repairs. Operated front fork lifts,cheery pickers and
scissor lifts through company training
S
KELLOGG BROWN & ROOT
05/2005 –05/ 2006
Electrician, Logistics Civil Augmentation Program III, Middle East, Iraq
Provided services on European style electrical systems, responded to service calls,
completed work orders, and disconnected and reconnected generators of various sizes
to supply panels. Installed new wire with wire mold on existing structures, split panels,
sub panels, and main distribution panels with main transfer switches.
Steven M. Gunn S
307 Buckeye Ln.
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
WORK HISTORY
JOE CLAUD ELECTRIC INC.
06/1996 – 05/2005
Electrical Lead man -
Provided electrical services as an electrical laborer on residential and commercial
building. I also
upgraded the electrical wiring in some new homes and four and eight plex apartment
buildings. I've conducted service calls and installed electrical outlets, switches, and
light fixtures. I advanced to Electrical
Lead man in 2002 and supervised the electrical crews that wired new construction
residential homes, and four and eight plex apartment buildings, in addition to
maintaining a service truck, electrical equipment, and tools.
Promoted to Lead in recognition of technical and supervisory skills.
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ORTEX PEST CONTROL
06/1995 – 06/1996
Pest Control Technician -
Provided pest control services for residential homes and commercial facilities.
Inventoried and maintained an adequate supply of poisonous chemicals used for pest
control, and re-supplied such chemicals as necessary.
UNITED STATES ARMY
10/1979 – 06/1995
Senior Non-Commissioned Officer
Served as a Military Police Correctional officer Where I supervised up to 30
prisoners. Maintained Physical security around the confinement facility
perimeter and towers. Controlled the sally port access ways. I was active on
the Special Reactionary Team where I was trained in repelling, assault and
clearing buildings. I was responsible for creating reports, investigating incidents,
search and seizures, Custody and control of illegal items and trained on various
weapons such as 45. Cal pistol, 9mm pistol, shotgun and M16A1.
On my second enlistment I served as a radar squad leader(16J30/14J30) Defense
acquisition radars and responsible for two radar squads (AN/MPQ-49 and the C3I LISDIS
Radar)with equipment valued at over three million dollars. After the Gulf War I
continued service in the Air Defense Artillery Division Office and served as the NCOIC of
Division Rear Tactical Operations for four years.
In addition I was responsible for the Safety and Crime Prevention program for a total
of ten years with outstanding safety results through all levels of echelon and OSHA.
While keeping an outstanding record of
excellence in Safety for the Military no one Soldier was hurt or killed in my unit. I then
retired in 1995 with honors. excellence in Safety for the Military no one Soldier was hurt
or killed in my unit. I then retired in 1995 with honors.
Steven M. Gunn S
307 Buckeye Ln.
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
EDUCATION
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
VALLEJO SENIOR HIGH SCHOOL, Vallejo, Ca 1979
High School Diploma -
Fort McClellan, Al
1979-1980
Military Police OUST -
Fort Gordon, Ga
1982
SRT Course -
Spangdahlem, FRG
1985
Battalion Training Management System
Trainers Workshop
Spangdahlem, FRG
1987
ASEP Management
Stress Management Bus 286
ASEP Management
Problem Solving Bus 281
ASEP Management
Counseling Techniques Eng 184
ASEP Communications
Writing Personal Evaluations (EER) Eng 183
ASEP Communications
Effective Military Writing Eng 181
BSEP Communications
Fort Campbell, KY
1991
Air Assault School -
Kellogg, Brown and Root (KBR)
Strategic Tactical Enterprise Asset Management Course 2008
STEAM/MAXIMO Service Orders
STEAM/MAXIMO Work order Management
Steven M. Gunn S
307 Buckeye Ln.
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
AWARDS
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
• Five - Good Conduct Awards
• Three - Army Commendation Medals
• Two - Army Achievement Medals
• National Defense Service Ribbon
• Southwest Asia Campaign
• Saudi Arabia KLM
• Kuwait KLM
• Appreciation coins from the U.S.Army
• Certificate of Appreciation from Kellogg Brown & Root and the U.S. Army - All
for outstanding service while in the line
of duty
Steven M. Gunn S
307 Buckeye Ln.
Clarksville, Tenn. 37042
abkpnw@r.postjobfree.com
REFERANCES
Kier McDonald
Kellogg, Brown & Root
Operations Manager
Taji, Iraq
abkpnw@r.postjobfree.com
Lori Salter
Kellogg, Brown & Root
Administrator Specialist
Taji, Iraq
Lori. abkpnw@r.postjobfree.com
Duane Claud
Joe Claud Electric Inc.
Clarksville, TN 37040
931- 648 – 4391
Clayton Prest
890 Smith Place
Clarksville, TN 37040
(931) 387 – 2462
Joseph Devito
843 Issac Dr.
Clarksville TN 37040
(931) 905 - 6881
David Menkveld
Kellogg Brown & Root
Area Laundry Supervisor
Mosul, Iraq
David. abkpnw@r.postjobfree.com
Jeff Westfalls
Letica Corp
Maintenance supervisor
931-***-**** Ext 231
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