Customer Service Representative
Resume:
Andrew Fryer
Greenhills, OH **218
abkozf@r.postjobfree.com
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OBJECTIVE
Recently moved to Northern Cincinnati. Looking for any position available.
EDUCATION
Northern Kentucky University, Highland Heights, KY
Bachelor of Arts, English, May 2005
PROFESSIONAL EXPERIENCE
Kenton County Public Library
Shelver 7.50 per hour
Covington, KY
01/06 to 07/29/10
8 Organized and restocked multimedia materials in alphanumeric sequence.
9 Mastered the Dewey Decimal System.
10 Assisted patrons in location of library materials.
Bp Convenience Store
Customer Service Representative 7.80 per hour
Highland Heights, KY
09/04 to 07/07
11 Routinely processed hundreds of individual sales transactions that
exceeded several hundred dollars.
12 Handled difficult customers with a variety of needs regularly.
13 Worked any shift dependant on scheduling needs.
Applebee’s Bar and Grill
General Utilities 10.00 per hour
Highland Heights, KY
2002 to 2004
14 Named Employee of the Month and Employee of the Year.
15 Trained several coworkers during business hours.
16 Frequently worked overtime in high activity position.
Hardee’s Restaurant
Cook/Cashier/Shift Leader 7.25 per hour
Highland Heights, KY
2000 to 2002
17 Supervised 2 to 4 coworkers per shift.
18 Completed end of day reports as Shift leader.
19 Learned and performed most functions of restaurant activities.
U. S. Army
Automated Logistical Specialist pay varied.
1995 to 1999
20 Responsible for over one million dollars worth of electronic equipment
and office supplies.
21 Processed a variety of transactions from requisitions to budgeting utilizing
computers.
22 Maintained extensive paperwork and computer files on all transactions.
23 Routinely worked extended hours under field situations.
24 Assisted in reorganizing and restructuring unit’s record system.
25 Worked in warehouse and office environments.
26 Developed good data entry skills and clerical experience.
KEY SKILLS
27 Familiar with email including attachments, forwarding, etc.
28 Experienced in Microsoft Word and have used other programs in the
Microsoft Office package.
29 Proficient user of internet search engines: Google, yahoo, etc.
30 Competent using office appliances including fax, printers, copiers,
shredders, etc.
31 Presentation and speech skills.
32 Excellent grammar and writing skills.
33 Extended experience in areas of records and filing.
34 Most comfortable working independently.
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