Sales Representative Manager

M. Jason Kelley

Oak Park, CA *****

818-***-**** Home

818-***-**** Cell

abkmpl@r.postjobfree.com

QUALIFICATION SUMMARY

More than twelve years of demonstrated experience in sales,

billing, contract negotiations and collections for a

various medical supply, EMR, and service-based companies.

Successful track record in building and maintaining a

cliental base and providing excellent customer service.

Skilled and knowledgeable in interfacing with physicians,

medical office managers and their staff.

EXPERIENCE

Oct 2005 - M/D Systems, Inc., Woodland Hills, CA

June 2008 Customer Relations and Collections Manager (Dec 2006 - June

2008). Responsible for ensuring unrivaled customer

satisfaction and timely accounts receivable.

. Managed collection of accounts receivable worth $2

million with a 98% success rate of monies owed past

60 days.

. Led a team of technical customer support staff to

ensure timely and courteous issue resolution,

typically within one hour.

. Reported directly to the President and worked closely

with her to successfully improve technical staff

communications

. Supported strategic task force to define the new

EHR/EMR product launch

. Quickly and effectively addressed customer billing

insurance issues and those associated getting working

with government mandated billing number for

physicians (e.g. NPI).

Account Manager and Sales Representative (Oct 2005 - Dec

2006), Responsible for maintaining and growing practice,management accounts which provided medical and physician

offices with appointment scheduling and billing system

services.

. Generated about 10% increase in new accounts within

one year in responsible territory

. Produced about $52K in new sales and $22K in

recurring sales.

. Maintained forty-three current accounts across a

large 500 miles in-state territory with annually

revenue of about $500K.

. Provided practice management onsite demonstration

for perspective customers and training for new and

existing customers

. Interfaced directly with physicians, medial office

managers, and their staff

September 2003 - Medwell Group, Westlake Village, CA

October 2004 Business Development Associate for an EMR start-up

company, Responsible for generating new business,

marketing, and sales schemes to complement a dynamic

medical environment. Additional responsibilities included:

selling products such as e-Practice Suite and electronic

medical records (EMR) practice management systems, training

customers on the products, and serving as an assistant to

the CEO.

Jan 2003 - National Dermatopathology Laboratory, Lake Balboa, CA

July 2003 Services Representative, Responsible for national marketing,

cultivating and negotiating new business, and managing

existing service contracts. Included 75% travel.

Aug 2001 - Collection Services, Tucson, AZ

Jan 2003 Sales Representative, Responsible for selling and

marketing commercial sales for

development of new client base

. Obtained 16 new clients generating $117K in new

business within first month of employment

. During the month of December alone negotiated 24 new

contracts valued at more than $200K in new business

. Initiated a successful company wide recycling program

Senior Account Executive, Responsible for marketing and

selling commercial collection

services to new customers and maintaining business with

existing clients.

. Recognized as salesman of the month in February 2002

. Generated over $.5M in sales within six months

Account Executive, Responsible for marketing to new

businesses for commercial

collections.

Jan. 1997 - Innovative Medical System, Joplin, MO

July 2001 Office Manager (Feb 1999 - July 2001), Responsible for

billing

hospitals and insurance companies using appropriate medical

and insurance coding.

. Established excellent working relationship with hospital

administration, insurance companies, nursing home

facilities, and private individuals to ensure on-time

and accurate payment for equipment and services

. Consistently maintained excellent collection percentage

of approximately 75% of outstanding problem accounts

Sales Representative (January 1997 - July 2001),

Responsible for promoting new and innovative medical

equipment and devices to hospitals, physical therapy

clinics, and nursing home facilities.

. Received recognition for excellent customer-focused

services

SKILLS

. Proficient in using window based MS Office programs

(e.g. Word, Excel, PowerPoint), familiar with MS

Project, ACT, and Peachtree

. Familiar with insurance billing codes and medical coding

. Experienced with the intricacies of hospitals, nursing

homes and doctor offices day-to-day operations

EDUCATION Bachelor of Arts in Communications, Pittsburg State

University, Pittsburg, KS, 91-95

(completed my degree in 2005

with a BA in general studies)

REFERENCES Available upon request

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