Sales Manager
Resume:
Gianluca (John) DeGirolamo
Delray Beach, FL 33483
abkksn@r.postjobfree.com
QUALIFICATIONS: Goal-oriented sales professional with successful
experience in discerning customer needs and preferences,
up selling and closing the sale. Respected for depth of
product knowledge and enthusiasm for sales. Effective
team player with outstanding interpersonal skills.
Technically oriented; able to grasp new technologies
quickly.
EXPERIENCE:
May 2009 to Wifi Global, Boca Raton, FL
Present Sales Account Manager
. Responsible for selling wireless network components
and maintaining accounts.
. Responsible for supporting pre and post sales
activities.
. Responsible for upselling and identifying customer
needs.
November 2008 to Norwegian Cruise Lines, Miami, FL
May 2009 Personal Cruise Consultant
. Responsible for selling NCL cruise products directly
to consumers by cultivating and maintaining customer
relationships.
. Initiated calls to consumers, building rapport, and
recommending modifications to products and services
which promote customer retention, drive direct sales,
and ensure an overall superior customer experience
with NCL.
August 2006 to Sage Sofware (PEACHTREE)Lawrenceville, GA
November 2008 Senior New Customer Specialist/Account Manager
. Responsible for maintaining account base.
. Responsible for upselling additional services and
support.
. Maintaining excellent customer service and support
standards.
Accomplishments: 2008 President's Club
3rd Quarter 2007 - Awarded for achieving New Customer
Specialist for quarter.
3rd Quarter 2007 - Awarded highest Customer Satisfaction
reward for quarter.
3rd Quarter 2007 - Awarded highest number of Closed lLeads
for quarter.
4th Quarter 2007 - Awarded highest number of Closed Leads
for quarter.
4th Quarter 2007 - Awarded Sage Bronze Achiever
Exceed 100% sales goals for past consecutive 11 months
Promoted after passing Senior Rep Exam, January 2008
1st Quarter 2008 - Awarded for achieving New Customer
Specialist for quarter.
1st Quarter 2008 - Awarded highest number of Closed Leads
for quarter.
1st Quarter 2008 - Awarded Harland Clarke Top
Referring Agent to Checks & Forms
(First time this award has ever been
presented)
1st Quarter 2008 - Awarded Sage Gold Achiever for 190%
2nd Quarter 2008 -Awarded Top Revenue Award
2nd Quarter 2008 - Awarded Top Closed Leads
2nd Quarter 2008 - Awarded Top Referring Agent
2nd Quarter 2008 - Awarded 100% SPE Club
2nd Quarter 2008 - Awarded Sage Gold Achiever for 190%
August 2005 to NuVox Communications, Atlanta, GA
August 2006 Account Manager
. Responsible for selling voice and data lines, and
routers.
. Responsible for reconfiguration of T-1 lines and all
moves, adds, and changes.
. Supporting pre/post sales activities.
. Acting as a vendor liaison; coordinating all aspects
of installation.
. Account Manager for agents who resold products
. Refocusing sales by identifying key areas for sales
reactivation, account retention and cross selling of
products consistently exceeding aggressive sales
goals.
Accomplishments: 2nd Quarter 2006 - Awarded for achieving 300% of sales
quota goals.
August 2003 to Eastwood Auto Management, Atlanta, GA
May 2005 Owner
. Expanded company growth by identifying and selling
valet parking services to area businesses.
. Management of all aspects of day-to-day operations
. Hiring, placement and management of all company
employees
August 2000 to US LEC of Georgia Inc., Atlanta, GA
June 2003 Customer Account Manager
. Responsible for selling voice and data lines, and
routers.
. Responsible for reconfiguration of T-1 lines and all
moves, adds, and changes.
. Supporting pre/post sales activities.
. Acting as a vendor liaison; coordinating all aspects
of installation.
. Account Manager for agents who resold product.
. Refocusing sales by identifying key areas for sales
reactivation, account retention and cross selling of
products consistently exceeding aggressive sales
goals.
Accomplishments: 7/01 Awarded Account Manager of the Month
5/02 Awarded Account Manager of the Month
3/03 Awarded Account Manager of the Month
4/03 Awarded Top Account Manager 1st Quarter achieving
197% of sales quota.
February 1999 to AT&T Wireless Services, Atlanta, GA
January 2000 Sales Account Manager/Communications Specialist
. Established and maintained new and existing accounts.
. Responsible for taking prospective clients from
initial presentation to close of sale.
. Identified and attended in special events for
marketing product lines.
Accomplishments: Repeatedly exceeded monthly sales goals, achieving top
producer status in the Southeast Region.
October 1998 to The Sutherland Group, LTD, (AT&T Wireless Program),
Rochester, NY
January 1999 Sales Representative
. Responsible for opening and retaining accounts in the
Southeast territory.
. Presented new products to new and existing clients.
. Ranked in the top 5, out of 40 representatives, in
monthly sales while at company.
EDUCATION: Community College of the Finger Lakes, Canandaigua, NY
1990, AAS in Human Services
REFERENCES AVAILABLE UPON REQUEST
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