Customer Service Manager
Resume:
Natalia Mendez
* *. *********, ******, **, *****
abkh5d@r.postjobfree.com
Summary Demonstrated achiever with exceptional communication skills,
both verbal and written.
Strong people skills due to a long history in the field of
customer service.
Skilled at learning new concepts quickly, working well under
pressure, and communicating ideas clearly and effectively.
A proven self starter with the ability to work under minimal
supervision.
Developed interpersonal skills, having dealt with a variety
of professionals, clients, and staff members.
Education B.A. Degree in Communications 2008
California State University of Bakersfield,
Bakersfield, CA
Concentration in Public Relations
Minor in Sport Management
Career History
Food and Beverage Staff, The Links At Riverlakes 2003-pr
Ranch esent
Worked directly with the public and provided
excellent and efficient customer service.
Act as a liaison between potential clients and upper
management.
Assisted the Food and Beverage manager with the
planning and execution of weddings, banquets, and
other major events.
Organized and implemented timeline of events between
two different departments, which further enhanced
effective communication.
Developed strong multi-tasking skills due to a fast
paced work environment.
Provide and maintain positive interaction with
customers, vendors, and staff.
Responsible for training new employees on all
aspects of job duties and responsibilities.
Skilled in mixing drinks, serving alcohol
responsibly, and maintaining inventory levels of the
bar.
Public and Community Relations Intern, The 2009
Bakersfield Jam season
Developed strong and personal relationships with
outside organizations to facilitate the needs and
objectives of conjoining organizations.
Drafted press releases for the media that provided
pertinent information for the organizations general
public.
Assisted in the promotion and publicity of special
events.
Organized a charity dinner for the American Cancer
Society that resulted in over 2, 000 dollars worth
of funds for Relay for Life.
Assisted in all aspects of game day operations,
including media relations, game operations, and
community relations.
Computer Skills
Experienced in operating PC systems and programs, including
and not limited to, MS Word, MS PowerPoint, MS
Excel, and the Internet.
Knowledgeable in operating and navigating Social Media.
Ability to operate POS systems.
References available upon request
Contact this candidate