Customer Service Manager

Alexander White

**** ****** **** ****, *** Jose, CA 95127 Phone:707-***-****

Attributes:

Over 22 years of Resort operation experience

Over 10 years in general construction and labor experience

Hard worker, self driven,strong work ethic and honest

Meticulous

Safety consciencess

Experience:

Rancho Monticello Resort 1985-2000, 2004-2008

Special Projects / Resort Maintenance

•Infrastructure maintenance including sewer system and water system

•Construction experience and knowledge: drywall,FRP installation, concrete work, tile installation,

granite / marble installation, plumbing, standard electrical, door and window installation,

hardwood floor installation

•Basic customized wood working

•All major and general labor

•Light and heavy equipment operation including bobcat, backhoe, skip loader, work boat, grader,

grade-all, forklift

•Construction of Marina moorage dock slip and walkway

•Grounds and landscape maintenance including: campground site maintenance

•Remodeling bathhouses/showers: resposible for timeliness, building code and ADA compliance

•Vacation rental unit upgrades, rrepairs and maintenance

•Moorage slip and marina dock maintenance and general repair for 328 slips

•Water vessel operator

Store & Cafe' Manager

•Cash handling experiene

•Store and Cafe' inventory of cost of goodssold as well as supplies for procurement

•Manager of a staff of 15 seasonal workers, responsible for training and orientation, scheduling

•Day-to-day operation for a successful and smooth functionaity

•Customer service

Richwill Davis Company 2000-2004

Laborer / Apprentice Carpenter

•Residential and commercial remodels and General construction and labor

•New construction experience-- rough framing

•Second story exterior deck replacement

•Responsible for mantinance of 15 apartment complexes

•Assisting maintenance managers with 150 unit "turn-over" to completion with 3 day deadline

United Mechanical Metal Fabrication 2008- current

Saw Operator / Apprentice Machinest

•Operation of Hyde-Mech 2 computerized hydraulic Horizontal Band Saw

•Operation of H.E.M. Air Pressurized Mechaincal Horizontal Band Saw

•Operation of Burle Cold Saw

•Beginner Amada Press Brake Operator.

•Apprentice Machine Shop Operater of Drill Press, 18" Lathe

•Asstisting of CNC operators of running machines

Education: Customer Service Conflict Resolution Clinic 2007, Food Handling Certificate 2004,

Napa Valley College / Santa Rosa Junior College- general education

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