Customer Service High School

Dear Friend,

I am a professional middle age man with over 10 years of

experience to offer you. I also have the schooling and military

background that complements my experiences. I enclosed my resume as a

first step in exploring the possibilities of employment with your

staff.

My recent work experience was apartment maintenance. I was

responsible for: work orders, make ready, and P.M's on all apartment

equipment. My passion has always been in HVAC and I would like to get

back to my trade.

As an employee with your organization, I would bring attention-to-

detail, leadership, great customer service, and a quality of work that

will meet your expectations. Furthermore, I work well with others!

(F.Y.I.) All my friends call me Kwame. I consider you a friend so

please call me Kwame. I would love to arrange an interview to talk

about my contributions to increase productivity and customer retention

for your organization, at a convenient time for you. Thank you for your

consideration!

Sincerely,

Yusef "Kwame" Sharpe

4400 S. Jones Blvd. Phone

Unit 1144 757-***-****(c)

Las Vegas NV. 89103 E-mail:

abkcn4@r.postjobfree.com

Yusef Kwame Sharpe

Objective To be employed with a company/organization that offers stability,

growth and advancement opportunities, which will allow me to

provide the best quality of customer service and comfort to all

customers that I provide services to.

Work experience

San Tropez (Tech)

2010-2010

Hacienda Air (Sales)

2009-2010

Borgata Condominiums (Supervisor)

2007-2009

Green Run Heating and Cooling (Tech)

2004-2007

Avis, Building Services (Tech)

2001-2004

Classic Air Care (Installer)

1998-2001

U.S. Navy 1993-

1998

Summary of

qualification Supervise work of employees, and contractors.

s Schedule and plan maintenance's daily activities.

Research ideas and layouts on special projects, obtain pricing and estimate

time

To be completed.

Knowledge of refrigeration theory, pipefitting and structural layout.

Maintain inventory of maintenance tools/parts, schedule replacement as

Necessary.

Identified problems, diagnosed causes, and determined corrective actions.

Follow blueprints and engineering specifications.

Install, service and repaired residential, commercial, and industrial

equipment.

Repaired defective breaker controls, thermostats, switches, fuses and

Electrical wiring.

Education Advance Technology HVAC&R

HVAC&R EPA Certification

High school Diploma 1993

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