Angelina M. Bonilla
Orlando Fl, 32807
Objective:
Seeking a position where my professional experience and education will allow me to make an
immediate contribution as an integral part of a progressive company
Education:
Aug. 2007 – Present Valencia Community College Orlando, FL
Nursing (R.N.)
Sept. 2002 – June 2006 Hillcrest High School Jamaica, NY
High School Regents Diploma/ Dental assisting certification
Work Experience:
March 2008- Feb 2009 Nickelodeon Family Suites Orlando, FL
Job Title: Guest Service Agent
• Greet and register guest
• Answer questions or concerns guest had about the hotel
• Receive Guests complaints/comments and made sure appropriate action was taken
• Responsible for money and credit card transactions
Job Title: Accounts Receivable June 2008- Feb 2009
• In charge of billing of the hotel.
• Handled guests complaints/ issues /concerns about their billing
• Responsible and in charge of all invoices sent out of the hotel to other business such as Expedia, & Travel
agencies
• Responsible for making sure payment was received to the hotel
July 2007 – January 2008 Mimi’s Café Orlando, FL
Job Title: Hostess
• Greeting and seating guests
Sept. 2005 – March 2006 Aeropostale Queens, NY
Job Title: Cashier / Sales Representative
• Responsible for money transactions
• Stock items into proper location
• Responsible of maintaining facility floors
• Responsible of maintaining a clean environment
• Responsible for providing good Customer Assistant
Sept 2004 - June 2006 Student work program Queens, NY
Worked at a dental facility, as part of the requirements for graduation.
• Worked side by side with the dentist
• Answered phones
• Made appointments
• Filed charts
Special Qualifications:
• Excellent interpersonal skills
• Ability to grasp quickly and perform multiple tasks
• Positive attitude, upbeat personality
• Multi-task, Team player, Customer Service Skills
• Ability to work under pressure
• Εxcellent communication and organizational skills
References Upon Request