Customer Service Maintenance

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MICHELLE FORD

OBJECTIVE

A position as a shipping clerk utilizing my previous work experience and

technical degree.

SUMMARY OF QUALIFICATIONS

I have worked as an online retailer for more than ten years. I have experience

in packaging and shipping domestic and international orders.

I have ten years’ experience repairing and maintaining industrial machinery as

maintenance specialist. I specialize in electrical and electronic repairs as well

as preventative maintenance. I have an Associates Degree of Applied

Science in electronics.

SKILLS AND ABILITIES

Mechanical Skills

• I’m proficient with power and hand tools

• I am proficient with troubleshooting, repairing and performing preventative maintenance on:

1. Single and three phase electricity; AC and DC

2. Pneumatic and hydraulic equipment

3. Roller and belt, chain driven conveyor

4. Air compressors and compactors

5. Allen Bradley programmable logic controllers

• I have experience working in and maintaining a safe working environment at OSHA

standards.

• I have general carpentry and plumbing skills.

• I have experience operating many different types of fork lifts

Personal Abilities

I am experienced in providing respectful, polite customer service and support.

•

I have an excellent eye for detail.

•

I enjoy a challenging, fast paced work environment.

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I am very skilled at working independently.

•

E MPLOYMENT

1/1996 Present Self Employed Retailer

Ebay Online Auction Power Seller

I purchase and resell items online utilizing a personal computer. I provide customer support

through email. I package and ship domestic and international packages in a timely manner. I

also maintain paperwork for inventory and taxes. I frequently am classified as a Power Seller and

pride myself with maintaining 100% positive feedback.

I have also worked as a consignor, selling items for people.

11/07 7/08, 10/08 12/08 Magazine Merchandiser

Source Interlink, Bonita Springs, Florida

I stocked and organized magazines at several retail stores.

3/1996 4/2006 Maintenance Specialist

Peyton’s Northern Kroger distribution center, Bluffton, IN

I repaired and preformed preventative maintenance on a large variety of

machinery such as, pneumatics, three phase motor driven conveyor, pallet wrapping equipment,

tote sorting machinery and electrical equipment. I also preformed general building maintenance

including: plumbing, carpentry and wiring. I frequently operated, and transported forklifts and

aerial lifts; repairing them as needed.

EDUCATION

Ivy Tech Community College

General Education

Anticipated 5/2015

ITT Technical Institute, Fort Wayne, IN

AS of Applied Science Electronics

3/1994 3/1996

INTERESTS AND ACTIVITIES

I enjoy spending time outdoors with my family. During the spring and summer

we spend time together gardening, or rebuilding our old 1953 Chevrolet. I

also enjoy knitting, crocheting and working on other crafts.

R EFERENCES

Available upon request

Contact this candidate