Manager Quality Assurance
Resume:
Scott Osborne
Piney Point, MD 20674
*****.*.*******@*****.***
OBJECTIVE: To obtain a management position with a primary focus on process
/ facilities improvements, change management, and performance metrics.
PROFESSIONAL SUMMARY:
. Eight years Active Duty Navy - Petty Officer Second Class E-5 Program
Manager.
. Strong leadership qualities, take charge and manage projects to
completion.
. Creative and resourceful in generating new ideas and solving complex
problems.
. Takes initiative. Motivates others to perform at highest levels. Leads
by example.
Quote from recent Navy Performance Evaluation
"A true professional in all regards, displaying superb innovation and
organizational skills"
QUALIFICATIONS
. Lean Six Sigma Black Belt
. Theory of Constraints Expert
. Program Manager
. Developed and Instructed Yellow Belt Curriculum
. 8 years working in a very structured and highly regulated atmosphere
. 3 years working primarily with Lean Six Sigma and Theory of
Constraints
ACCOMPLISHMENTS
. Exceeded Navy savings goals in 2008, 2009, and 2010.
. Actual savings in 2010 was 86% higher than goal set.
. Total cost savings for 2008-2010 exceeded $9 million.
. Trained 360 personnel in Lean Six Sigma Yellow Belt curriculum
achieving a 98.3% command certification rate.
. Identified and led project that saved $2.38 million.
. Fully analyzed the historical maintenance data of eight work centers
leading to the completion of level three Time to Reliable Replenish
status, resulting in the successful implementation of wave one Theory
of Constraints.
. Completed four top-down work center reviews, reducing man hour waste
by 20% and improving Time to Reliably Replenish by 18%.
EDUCATION, TRAINING, AND CERTIFICATIONS
. Government Secret Clearance active through 2015
. Certified Lean Six Sigma Black Belt (NAVAIR/George Group)
SCOTT OSBORNE
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EDUCATION, TRAINING, AND CERTIFICATIONS (continued)
. Certified Supply Chain Technical Expert (AGI, Avraham Y. Goldratt
Institute)
. Certified Yellow Belt Instructor (NAE)
. Certified Quality Assurance Inspector (Local Command)
. Basic Facilitator Training (NAVAIR)
. Navy Leadership Continuum Course
. Navy Avionics Common Core School
. Navy Advanced Aviation Electrician School
EMPLOYMENT HISTORY
Fleet Readiness Center Mid-Atlantic Site Patuxent River, MD
Mar 2008 - Current
. Acting Program Manager / Process Engineer for Continuous Process
Improvement Department. Designed and implemented strategic plan for
Continuous Process Improvement Department of Fleet Readiness Center
Mid-Atlantic Site Patuxent River.
. Primary facilitator / coach of Process Improvement events, monitoring
and mentoring project leads and co-leads, ensuring proper procedures
were adhered to while providing team support to achieve project
objectives.
Center for Naval Aviation Technical Training Cherry Point, NC
Jan 2008 - Mar 2008
. Aircraft Engine Components Test Stand (AECTS) Operator / Maintainer
Intermediate Maintenance Training.
Patrol Squadron 10 Brunswick, ME
Dec 2003 - Jan 2008
. Certified Quality Assurance Inspector - Inspected over 500 completed
electronic repairs resulting in a 0% rework rate and contributing to
squadron's mishap free flight record.
. Front Line Manager of avionics electrical work center. Responsible for
training and accurate maintenance practices / records of 12 work
center personnel.
. Trained 14 military personnel in troubleshooting technique and
strategy for P-3 Orion avionic / electrical systems.
. Facilitated study groups resulting in 18 military personnel being
advance to the next pay grade.
Naval Aviation Technical Training Center Pensacola, FL
Jun 2003 - Dec 2003
. Attended Navy "A" School for Aviation Electrician's Mate.
. Graduated with honors, ranked #1 in class.
Recruit Training Command Great Lakes, IL
Mar 2003 - Jun 2003
. Recruit Basic Military Training (Boot Camp)
Associated Brands Inc. Medina, NY
2000-2003
. Machine Operator - Operated and troubleshot Ropak machine producing
product in excess of 3100 packets per minute.
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