Quality Assurance Analyst

Maureen L. Freitag

**** ***** **** *****, **. Louis, MO 63129

314-***-**** abk78a@r.postjobfree.com

JOB OBJECTIVE

Resourceful, solution-oriented professional

business analyst with notable success in treasury, credit, and accounts

receivable systems looking to re-enter the workforce. Outstanding liaison

able to bridge the client's business objectives into technical systems

requirements while managing and guiding the implementation team. Led many

areas of systems development including requirements identification, system

design, system testing, documentation and user training.

QUALIFICATIONS AND EXPERICENCE

Departmental Liaison/Quality Assurance Analyst

- Implemented standards for project planning and reporting.

Administered and organized department budgets and project

plans.

- Performed quality system change reviews and identified audit

issues for resolution.

Reviewed systems integration and user acceptance test plans

and results.

- Developed other team members in key systems knowledge.

Provided consulting and guidance to systems personnel on

accounts receivable and credit related systems applications.

MIS Business Analyst

- Responsible for Treasury Pre-Authorized (ACH) Debit system

that generated $25M a day. Provided 24/7 support for

Treasury related systems. Prepared extensive JCL/PROC job

streams.

- Designed and implemented Credit Terms system which

recalculated weekly the terms of credit based on inventory

levels for 500+ distributors.

- Lead analyst for accounts receivable weekly forecasting used

by corporate Treasury and 500+ distributors.

- Launched Exclusivity project in short time frame while

keeping customers informed and on track with commitments.

- Directed customer interviews during the Written Off Accounts

system development. Recommended alternative options during

report writer implementation. Led systems training for

customer group.

- Designed and implemented the paperless daily and monthly

Corporate Accounts Receivable spreadsheet in accordance with

the auditing standards.

Network Control Analyst

- Assess local telecommunication problems, resolve from control

center if possible or dispatch field personnel if required.

- Monitored client's global telecom switches 24/7. Report

issues to local personnel.

- Organized and prepared telecommunications component of

client's facility moves.

Determined if adequate cabling was present and programmed

features to phones.

Maureen L. Freitag page 2

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7614 River Walk Court, St. Louis, MO 63129

314-***-**** abk78a@r.postjobfree.com

TECHNICAL PROFICIENCIES

Oracle 11g SQL, MVS/COBOL, IBM Mainframe experience JCL, TSO/ISPF

PROCS, Easytrieve+, VSAM, CICS/COBOL, FileAid, AbendAid, Xpediter,

Changeman, MANTIS, TOTAL/SUPRA, Sync-Sort, MS Office

EMPLOYMENT HISTORY

1986-1998 Anheuser-Busch Companies, Inc.

1984-1986 Contel Business Networks

EDUCATION

MBA, University of Missouri in St. Louis, 1989

B.S. in Business Administration, St. Louis University, 1984

Certificate in Computer Science, St. Louis University, 1984

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