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Human Resources Customer Service

Location:
Greensboro, NC, 27407
Posted:
August 13, 2010

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Resume:

Tera Fulbright

**** ******* ***** **. *****: 336-***-**** (H) 336-***-**** (C)

Greensboro, NC 27407 Email: abk3yk@r.postjobfree.com

Profile: Experienced professional with expertise in human resources,

purchasing, and event planning. Excellent customer service

and people skills.

Related 2002 - 2007

Experience Hanesbrands, Inc (Formally Sara Lee Branded Apparel)

Winston-Salem, NC

Aug 2006 - Jul 2007 Category Manager, Purchasing - Corporate

Travel

Responsible for overseeing $11.5 M travel program - projected

annual savings/cost avoidance of $1.5 M

Co-Supervised, with Travel Management Company, three travel

agents

Created and began implementation of global travel program

strategy

Revised the travel policy with HR, Finance and Sr. Executives

by benchmarking and recommended policy changes

Sourced, selected and implemented new travel management

company including contract negotiation and administration

Additional duties included: RFP for hotels in top 4 cities,

RFI for Office Supplies, support for HR, Legal and consulting

Purchasing

Apr 2005 - Jul 2006 Human Resources Analyst (Talent

Acquisition)

Managed new hire on-boarding process

Assisted in the redesign and development of a two stage

orientation that improved new employee integration into the

company.

Coordinated and administered a monthly all day Orientation

that included a variety of speakers and topics.

Created and presented a PowerPoint presentation on Change

Management.

Created and maintained the intranet content management area

for new employees.

Managed temporary employee and contract employee process with

outside agencies.

Feb 2002 - Apr 2005 Human Resources Analyst (Generalist)

Provide information, guidance and counseling on employee

relations issues including the visa and green card process at

all levels and new hire paperwork.

Recruited at the non-exempt and entry level exempt levels

Coordinated and administered New Hire paperwork

Maintained necessary records on all employees

Mar 1996 - 2009

Stellarcon/Ravencon - Director of Programming - Volunteer

Greensboro, NC

Organized events for annual, weekend long science fiction

conventions with as many of 600 attendees and 50 guests.

Earned a reputation as a skilled events planner evidenced by

general feedback and number of returning guests and attendees.

Coordinated with guest speakers to schedule them for

individual panels, workshops and other events

Developed panel and workshop ideas

Worked directly with Hotel or Hotel Liason to arrange set up

and take down of entire event

Managed a staff of 3-5 to track attendance and problem-solve

for over 40 events in order to ensure a smooth running

convention.

Other March 2009 - present

Experience Substitute Teacher - Guilford County Schools

Using the Aesop computer system, provide substitute teaching

expertise on an as needed basis for Middle Grades Language

Arts, High School English, Drama and other subjects as needed.

June 2008 - August 2008 (Also Oct 2007 - Dec 2007, Jan 2008)

A&R Staffing - Internet Recruiter - contract position

Greensboro, NC

Using the internet, researched potential candidates for

various open positions within recruiting agency.

Feb 2008 - June 2008

UNC School of Arts through The Clarks Group - Interim

Recruiter - contract position

Winston-Salem, NC

Provide guidance and information while facilitating campus

recruitment

Education The University of North Carolina at Greensboro (UNCG)

Bachelor of Science in Business Administration

Concentration: Human Resources

Greensboro College

Bachelor of Arts in English & Spanish

Computer Knowledgeable in:

Skills

Microsoft Windows

Microsoft Office: Word, Excel, Access & PowerPoint

Internet Explorer & Netscape

Banner

Lawson

WordPerfect

Adobe PageMaker

Adobe Photoshop

Microsoft Works

PMIS/HRS

Other Skills Read, write and speak conversational Spanish, Retail

experience, Medical Office experience, Presentation

experience, Experience working in groups, Experience

performing research via the Internet, Held PHR from 5/04 -

5/07



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