Customer Service Manager

Danielle MacPherson

***** ******* ** *** *****

Wixom, MI 48393

Cell Phone: 586-***-****

Email: abk3no@r.postjobfree.com

Education

Career Preparation Center

Sterling Heights, Michigan

Sep ‘07 - June ‘09

11th & 12th Grade

A school solely dedicated to allow high school students to study the career path they are going

to take. The course I took part in was Visual Communications. It goes over all of Adobe CS2,

drawing skills, 4-color print press, marketing, and communicating with customers. At this school

we dealt with real jobs.

Warren Mott High School

Warren, Michigan

Sep ‘05 - June ‘09

A Blue Ribbon public high school.

Have taken part in AP courses (Psychology, Literature & Composition)

Certified in Microsoft Office Word, Excel, and PowerPoint

The Art Institute

Novi, Michigan

July ‘09 – ‘12

Currently Attending for Bachelor’s in Advertising

Work Experience

Metropark USA– Anne: 248-***-****

Novi, MI

Sales Support

March ’10 – Current

Requires customer service skills, organization, cash register

Mary Kay Skin Care and Cosmetics

Director Maggie Sitar: 586-***-****

Wixom, MI

March ’10 - Current

Direct Sales Business

Subway – Manager: Lorne 248-***-****

Troy, Michigan

Sandwich Artist

Jun ‘07 – Feb ‘10

Requires strong customer service skills, food preparation, and cash register, opening & closing

the store.

Big Fish Seafood Bistro – Manager: Erin 248-***-****

Madison Heights, Michigan

Hostess

July ’08 – Feb ‘09

Requires friendly customer service, seat guests, answer phones, help servers,

and enter data into Microsoft Excel.

Professional References

Lorne Minor / Manager 248-***-****

Michelle Nunez / Instructor 586-***-****

Jill Janizcek / Co-Worker 586-***-****

Personal References

Ashlee Ekness 586-***-****

Jason Lawler 248-***-****

Skills & Abilities

Proficiency with Microsoft Office Suite and web based reporting tools

Creative Design

Problem Solving Skills

Negotiation Skills

Contact this candidate