Breona A. Berry
New Orleans, LA 70122
abk0hf@r.postjobfree.com
SUMMARY OF QUALIFICATION
Experience in Premiere Customer Service. People-oriented individual with outstanding interpersonal skills, adept at providing excellent customer service to attain client trust.
Enthusiastic team player who performs with a winning attitude and enjoys interacting with clients and oc-workers on all organizational levels.
Motivated professional who works well under pressure and adapts easily to changing needs.
Proficient in all computer applications including, MS Office (Word, Excel, PowerPoint, Outlook) and internet navigational tools.
Ability to exemplify superior customer focus and communication skills while interacting with all levels of organizational personnel.
September 08 to present River Oaks Hospital
Receptionist
Responsible for coordinating and executing:
1. Answering all incoming calls
2. Discharging patients
3. Assist with patients assessments
4. Greeting visitors
5. Producing copies and maintaining files
June 07 - Jan. 08 Airline Athletic Center
Customer Service Representative
Responsible for coordinating and executing:
1. Greeting members with a smile and assist with payment information
2. Input member payment history into the system
3. Answer all incoming calls
4. Assist guest with Technical equipment
5. Recruit new membership
6. Have dialog with potential member and members on what the facility has to offer
7. Cleaning and dusting and maintaining cleanliness
8. Explaining how to use equipment
9. Cash handling and balancing accounts receivables
10. Making smoothies and fitness drinks for members
March 06 - Dec. 06 Omni Royal Orleans
Banquet Server
Responsible for:
1. Serviced catering function to ensure guest were pleased
2. Worked Carving, and Pasta stations
3. Bus Trays
August 04 – Feb. 06 Omni Royal Orleans
Human Resources Assistant (volunteer)
Responsible for:
1. Greeting and assisting applicants
2. Typed Memos and Input information into Ultipro
3. Filing I-9’s, applications, and benefit forms
4. Making Orientation packets
5. Folded all OSC forms
6. Assisted with employee functions
Education
Southern University of New Orleans
January 2010 - present
Currently enrolled in the Bachelor of Social Work (BSW) program
Professional References available upon request
REFERENCES
Alicia Berry
Human Resources Manager
Department of Defense
901-***-**** –Office
504-***-****-Cell
abk0hf@r.postjobfree.com
Keith Lee
River Oaks Hospital
Hospital Advocate
504-***-**** –Office