Jennilee Ayres
Dr,Norfolk,VA *3503 ~ 607-***-**** abk031@r.postjobfree.com
Objective: To Obtain a position in which utilizes my existing skills gained
in the past eleven years while offering a opportunity for growth and
department that rewards positive results,hard work,loyalty and
dependability.
Qualifications
. Excellent Interpersonal communication ability in person or by phone.
. A strong, well organized multitask-er highly capable of working
independently.
. Ability to develop new ideas and integrate them into desired results.
. Very good telephone skills and etiquette.
. Warm, outgoing personality and ability to interact effectively and in
a supportive manner with persons of all ages and backgrounds.
. Receiving and responding to emails,faxes and multi-extension phone
lines
Work
History
Medical Receptionist: Jun 09-Mar 10 Foundational Health Center, Largo,FL
. Greet patients and agency visitors directing all people to the
appropriate locations and services in a courteous, polite and helpful
manner.
. Respect and maintain privacy of agents clients, assuring client
confidentiality at all times.
. Provide efficient and professional telephone,email and fax service
. Filled out all requisition forms for tests done inside and outside of
our lab, made copies and created a log for accuracy.
. Other duties include: registering patients,assisted patients in
correctly completing appropriate forms,patient insurance status and
eligibility and schedule appointments in a timely manner.
Assistant Manager: Temporary Oct 08-Oct 09 Extreme Tan & Smoothie,
Clearwater,FL
. Supervised product inventory; verify quantity and quality of products
received.
. Interfaced directly with customers to provide assistance and solve
problems.
. Personal data entry into the computer per each customer
. Responsible for providing progress report at days end for manager
review
Wholesale Coordinator: Aug 07 - Oct 08 Hilton Clearwater Beach Resort,
Clearwater,FL
. Worked with companies such as Travelocity and Expedia on room
allotments for the resort.
. Fulfilled allotment requests via email,fax and over the phone
. Made reservations,cancellations and assigned rooms by room type
booked.
. Bargained rates with wholesale companies for all over-allotment
requests.
. Organized and filed all documents to insure smooth,accurate work
atmosphere.
PBX Operator: May 06 - Aug 07 Hilton Clearwater Beach Resort, Clearwater,
FL
. Responsible for answering and distributing of all incoming calls via
PBX console.
. Documented all guest complaints and resolutions and corresponded with
appropriate departments.
. Responsible for supplying information to visitors and callers about
local area attractions.
. Responsible for the power point display for daily resort events and
functions.
References Available Upon
Request