Customer Service Manager

[Phone number]•[E-mail address]

[Your Name]

Laura Fountain

**** **** ****** *-* Lancaster, C.A. 93535

661-***-**** abjyzr@r.postjobfree.com

Professional Summary

I would like to take on a job where I can utilize job skills I have acquired, learn new job skills and gain more experience in a

field I like.

Experience

Sweetwater Vet Clinic 2007- Present

Vet Assistant/Tech

Restrain animals, draw blood and urine, run snap tests, run pre-surgical blood, place catheters.

Prep patients for surgery, monitor in surgery and recovery, hook up fluid lines, run fluids, install microchips, give

injections (IV,IM, SQ) as directed by the Vet, assist with dentals, fill out necessary paperwork, use Cornerstone to

make: invoices, release instructions, drug labels, lab forms etc.

Take histories, create and go over estimates with clients, explain proper release instructions, fill medications, assist

the Vet with client education, give out handouts on medications and client information sheets.

Take and process radiographs, walk dogs, sterilize and wrap surgical packs and instruments, clean all areas of the

building, laundry.

Circulating Air 2005-2007

Office Manager

Answered phones, took messages, and sorted mail.

Filed paperwork, organized files, minor A/P and A/R, completed monthly reports.

Prepared new contract files, processed Purchase Orders.

Ross Stores 2004-2005

Customer Service Associate

Worked at the register, counted drawer, performed markdowns.

Recovered items off the floor, attended the fitting room, assisted customers and co-workers.

Heavenly L.A.C.E. Academy 2002-2005

Teacher

Cared for pre-school children and infants, planned lessons, taught children using curriculum, went on field trips.

Assisted other teachers, prepared meals.

Responded to parent questions and comments.

Education

Antelope Valley College & Penn Foster 2002-2007

Child Development courses, general education courses, and Veterinary Assistant Program

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