Administrative Assistant Customer Service

CATHERINE V. ADAMS Phone: 727-***-****

Clearwater FL 33755 abjxts@r.postjobfree.com

Senior Administrative Assistant

S U M M A R Y O F Q U A L I F I C A T I O N S

Highly motivated administrative professional with proven track record of

success. Self directed individual who can take direction and process

information quickly. Excellent problem solving abilities with ability to

stay on task in active environment.

Excellent communication skills and ability to work well with diverse groups

or independently.

Administrative skills include bookkeeping, statistical typing, editing,

proofreading, scanning, faxing, filing, reception, common sense.

Media background consists of positions as Business Manager, Traffic

Coordinator, Sales Assistant, Bookkeeper and Office Manager from July 1975

thru August 1984. Employers: Florida - WZNE-FM & WQXM-FM, Plough

Broadcasting Co., WMGG-FM, Metroplex Communications of Tampa Bay, WTAN-AM &

WOKF-FM, Broadcast Enterprises National & Shore Broadcasting Inc., WTSP

Television, Trader Publications;

Maryland - WLMD-AM, Interurban Broadcast Co.

P R O F E S S I O N A L EXPERIENCE

Philadelphia Phillies/Clearwater Threshers, Clearwater FL

Administrative Assistant (part time/seasonal)

February 2010 - Present

Process paperwork & correspondence while providing information,

instructions & performing requested administrative duties for teams'

owners, executives, coaches & recruiters.

Balfour, Clearwater FL

Administrative Assistant (part time/seasonal)

November 2009 - Present

Customer service; verify & process telephone, web & personal purchases;

research & resolve issues.

Pinellas County Government Human Resources Dept., Clearwater FL

Human Resources Technician February 2007 -

December 2008

Communications, Training/Development & Testing/Recruitment Sections:

presentations; United Way Fund Drive; Employee Art Show; Employee

Suggestion Program; The Pen, the Pinellas County Employee newspaper;

Person-nel Department's Annual Report; updated Employee Handbook; updated

course descriptions, locations, dates & times in the Pinellas County

Consortium's Training Catalog; enrolled students & maintained training

records; prepared class & new employee orientation materials; planned &

completed special projects, as assigned.

Pinellas County Government Personnel Dept., Clearwater FL

Administrative Secretary to the Director of Personnel

June 2001 - February 2007

Administrative Secretary to the Chief Deputy Director of Finance

July 1991 - June 2001

Confidential paperwork, correspondence & information while performing

varied secretarial & admin. duties; pre-pared monthly Personnel Board

agenda w/supporting documentation; coordinated, prepared & submitted bi-

weekly payroll & balanced to Labor Reports; received, recorded & released

employee disciplinary information; scheduled hearings; scheduled &

prepared records for employee grievances to be heard by the Personnel

Board;

prepared Clerk's agenda w/supporting documentation for bi-weekly Board of

County Commissioners mtgs.; received, filed & released surety bonds;

assisted internal & external auditors with annual county financial

audits; large volume statistical typing in documents, including the

countywide comprehensive annual report, investment notices & balances.

Pinellas County Government/Criminal Court Records Dept., Clerk of the

Circuit Court, Clearwater FL

Secretary/Records Specialist June

1988 - July 1991

Various secretarial duties for 2 managers., 5 section supervisors &

department personnel; personnel transaction forms; court files,

pleadings, dockets; county, state & federal reports; calculated time

cards & manual timesheets, payroll & personnel transactions became

automated (computer) in 1990. At that time, other duties became

available on Multimate program. As a Records Specialist, verified

paperwork & produced warrants, as directed,

in Intake Section.

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