Administrative Assistant Manager

SALLIE KEKLIK

***** ********** ***** *********: 813-***-****

Wesley Chapel, FL 33544 Cellular: 203-***-****

Email: abjwk5@r.postjobfree.com

SUMMARY

Detail oriented and self motivated Administrative Professional with over 25

years experience in a fast paced banking environment. Reputation for the

ability to multi-task and prioritize work load on a daily basis. A

mediator and liaison who gets along well with all levels of management and

staff. Possesses excellent interpersonal, people, communication,

organizational and time management skills.

PROFESSIONAL EXPERIENCE

Mercantile Bank, Greenville, SC

2009 - 2010

Retail Banking, Tampa, FL

Executive Assistant

. Provided administrative support to the Retail Executive Manager and to 13

Branch Managers.

. Perform day-to-day duties as well as scheduled meetings, arranged travel,

compiled reports, and completed expense reports.

. Prepared and handled confidential information, correspondence, memos, and

department forms.

. Provided support to the branches and travel team.

. Supported the Market in Quarterly Campaigns.

. Collected and reviewed daily numbers.

Wachovia Bank, Charlotte, NC 2006 - 2008

Wealth Management, Tampa, FL

Administrative Assistant

. Provided administrative support for the National Tax Director and

Financial Planning Department.

. Perform day-to-day duties as well as scheduled meetings, arranged travel,

compiled reports, completed expense reports.

. Organized training presentations through MS LiveMeeting.

. Created and maintained directories and/or folders in shared electronic

files.

. Reviewed and proofread legal documents for accuracy.

Bank of America (Fleet Bank), Charlotte, NC 1980 - 2005

Premier Banking & Investments, Greenwich, CT

Administrative Assistant (2004 - 2005)

. Provided administrative support to the Regional Manager and to 21 Client

Managers.

. Performed day-to-day duties instrumental in the management of a

successful region.

. Liaison to internal department and external contacts. Fostered

collaboration among team members and business partners.

. Effectively resolved customer's complaints/inquiries by researching, and

compiling data.

. Efficiently prioritized and scheduled Client Managers events and

meetings.

. Coordinated and verified proper documentation for various departmental

reports.

. Exercised discretion when dealing with confidential matters - salary and

performance evaluation information.

. Ordered and maintained inventory of office equipment and supplies.

SALLIE KEKLIK Page Two

Executive Assistant, Retail Banking (Fleet Bank) (1992-2004)

. Provided administrative support to the District Manager and ensure the

smooth work flow of 16 Branch Managers.

. Performed day-to-day duties instrumental to achieving District goals and

objectives.

. Liaison to internal department and external contacts. Resolved and

respond to customer inquiries/complaints by researching and compiling the

data.

. Interacted with internal and outside vendors, liaison, regarding

invoices, payments, and payroll.

. Acted as proxy online systems such as Human Resources Online for

Managers, Account Payable and time entry systems.

. Organized and coordinated events - Awards and Recognition, parades, and

fundraisers.

. Effectively communicated company policy and procedures for example,

employee benefits, incentive plans, travel and expenses.

. Maintained department training files, electronic templates and forms.

. Ordered office supplies, equipment and reference materials as needed.

Business Banking Support Staff (Fleet Bank) (1990-1992)

. Support Business Banker in processing loan documents, "backroom"

functions of loan disbursement, loan processing and filling.

. Perform day-to-day tasks such as answering telephone calls, handling

correspondence, order supplies, complete expenses and filing.

. Assist with special projects involving other department

EDUCATION

Housatonic Community College, Bridgeport, CT

American Institute of Banking - General Diploma in Banking

Franklin Covey - Time Management Course

SKILLS

Microsoft Office: MS Word, MS PowerPoint, MS Excel, MS Outlook, MS

LiveMeeting

Lotus Notes, Adobe Acrobat

COMMUNITY SERVICES

Stamford, Downtown Service - Parade

March of Dimes - fundraiser

United Way - Back to School Program

Cheers for Reading

Junior Achievement - fundraiser

American Cancer Society - fundraiser

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