David McAdoo
abjvql@r.postjobfree.com
Washington, DC 20018
Objective: Leverage technical and project management skills to apply to
the System Lifecycle and branch out to increase my business acumen.
Skills
. Clearance: DOD Secret
. Certification: Apple 10.6 Certified Support Professional (ACSP)
certification
. Platforms: Apple Macintosh OS X 10.3-10.6 (Desktop and Server), Windows
98/NT/2000/XP/VISTA, Server 2000/2003, UNIX
. Software: Diversified understanding of software packages and enterprise
patch management tools examples being Active Directory integration,
ADmitMac, Adobe products, Apple Remote Desktop, Citrix, COGNOS, Absolute
Manage/LANrev, Lotus Notes, Microsoft's Office Suite, Parallels,
Patchlink, MS Project, Smart Card Integration, Swimmage, SMS 2003,
Remedy, Sybase, Visio. VMware Fusion
. Training:
o Lean Six sigma Greenbelt Training 2008
o LANrev client/server Administrator training
Work Experience
Systems Engineer SR: Engineering Team Lead/ Engineering Project Manager
2007-Present
Lockheed Martin ODIN Program / NASA HQ, Washington, DC
. Directed team of 4 Engineers liaison between management and team members,
. Led Mac projects for NASA HQ through the Change Control Board (CCB)
. Managed Systems Engineering Lifecycle milestones from requirements to ORR
through NASA's CCB
. Patched/ Updated Macs remotely using patch Management tools
. Operating System, COTS application patches as well as custom scripts
packaged and deployed remotely
. Updated server and patch management application while implementing
security baseline
. Provided engineering support and CCB milestones to complete Snow Leopard
project on schedule worth 25% of PRP
. Created technical procedure documents and work instructions to support
this and other projects
. Trained level 2 staff on technical procedures and new technology
. Created NASA HQ Mac Operating System overlay, Application layer, to
Standard Enterprise OS image
. Provided WAR reports to management weekly to track team's progress and
project statuses
. Chief Architect Enterprise site representative and NASA Agency POC for
NASA HQ site
. Interfaced with LM ODIN Enterprise and NASA Standard Load Group
Systems Engineer: Engineering Project Manager / IT Security
2005-2007
Lockheed Martin ODIN Program / NASA HQ, Washington, DC
. Implemented enterprise remote desktop management application with
projected cost savings of 20-30%
. Deployed critical security updates and software packages to NASA HQ using
automated push/pull technologies
. Briefed government representatives on deployment methodologies, virus and
patch status and status of projects
. Managed full life cycle of projects ensuring concurrence with
requirements to close out criteria
. Led project milestone presentations for NASA's Change Control Board (CCB)
. Tier 3 support of technical issues regarding Mac and PC, ticket
escalation from Tier 2
. Authored Requirements analysis, White papers, CCB
presentations\documentation, customer outreach materials, Standard
Operating Instructions (SOI), and other technical documentation
. Interface between multiple external and internal vendors
Help Desk Analyst/ Desktop Engineer/Systems Analyst
2004-2005
Lockheed Martin/ NASA HQ, Washington, DC
. Provided IT support for NASA HQ trouble shooting issues and tracking
tickets through Remedy
. Upgraded computers backing up user's data and migrating to Macs and PCs
with the new Operating System
. Cataloged software licensees in database, provided data analysis for
deployments and individual users
Desktop Engineer
2004
NASA HQ/ SAIC/ NRI, Washington, DC
. Installed and configured Mac OS X and Window XP operating systems on new
machines
. Refreshed Mac OS 9 to OS X Panther, Mac OS X Jaguar to Mac OS X Panther,
Windows 2000 to Windows XP
. Performed backups and data migrations from user's current desktops and
laptops to new machines
. Troubleshoot and fix software and hardware issues as needed, support
users post deployment
. Mac to PC conversions
SPS Deployment Team Integration Specialist
American Management Systems (AMS), Fairfax, VA
2002 - 2003
. Technical Lead of on site deployments of Procurement Desktop Defense
(PD2) to DOD locations
. Installed, Upgraded, and configured Sybase 11, 12, 12.5 and SQL Anywhere
databases CONUS and OCONUS.
. Installed suite of software on multiple environments including NT
Server/2000 Server and UNIX, Clients and Servers
. Compiled and submitted JPMO Deployment Upgrade Reports, and worked with
client to ensure satisfaction.
. Installed and upgraded Procurement Desktop Defense (PD2) purchasing
software used by Department of Defense
. Used SQL commands to configure Sybase server, trouble shoot errors, and
to manipulate database
. Trained new team members and clients on database admin of Sybase server
and trouble shooting consistency errors
. Installed and authored documentation for DoD Battle Ready Contingency
Contracting Software (BRCCS)
SPS Help Desk Analyst
American Management Systems (AMS), Fairfax, VA
2001 - 2002
. Provided technical and functional support for DoD Standard Procurement
System (SPS) Software PD2
. Utilized Siebel software and SQL queries to trouble shoot problems with
government sites databases
. Utilized COGNOS, Metrics tool, SPS-I, AcquLine, and general hardware and
software knowledge to resolve issues
Education
Michigan State University: Bachelor of Arts
Telecommunications Graduated 1999
Emphasis: Information Technology
and Services Management
Cognate: International
Studies
Study Abroad
Telecommunication in Europe, Study Abroad
1998
Institut National des T l communications (INT) Paris / MSU
Examined market structures of Telecommunication industry, emerging
services, and regulatory frameworks for transition to common market in
Europe. Studied progress of liberalization process by European Union in six
countries.