**** ***** **** ** ********* MD 21237
abjuc1@r.postjobfree.com
Objective: Customer Service Representative
Summary of Qualifications
Excellent listening, evaluating and comprehensive skills
Great time management and adaptation to changes and schedules
Communicate effectively with people and team player
Detailed, task oriented and self-starter
Take great satisfaction in a job well done
Work Experience
Administrative/Customer Service
. Answer multi-line telephones and customer inquiries, screen and
forward calls
. Greet visitors, ascertain purpose of visit and direct to staff
member
. Maintain files, office inventory and upkeep of office equipment
. Complete work schedules, manage calendars and arrange appointments
. Open, sort and route incoming and outgoing mail, answer correspondence
. Type, format, proofread and edit documents
. Exceptional organizational/planning skills and simultaneously manage
multi tasks
. Provide information on Policy and Procedures
Data Entry Operator
Perform typing or data entry for extended duration
Compare data with source documents, re-enter data to verify
and detect errors
Maintain logs of activities and completed work
Correctional Officer/Security
Detect, report and record criminal acts/ Respond to
emergencies
Stop, restrain and detain person. Monitor and control
situations
Work History
Watkins Security agency Sergeant
Jan 2006-Present
Mercer Staffing Office Assistant
Jan 2004- Jan 2006
Jones Networking Receptionist/Clerical
Feb 2001- Dec 2003
1St Team temps Admin Assistant
March 1994- Jan 2000
Department of Corrections Correctional Officer Aug
1990- Feb 1994