Customer Service Manager
Resume:
(Victoria S. Williams
Columbia, SC 29229
Phone: 803-***-****
E-mail: abjtz2@r.postjobfree.com
Education
Nuclear Medicine Technology (August 2010)-Midlands Technical
College-JRCNMT accredited program
One year clinical rotation through multiple hospital facilities
Experience
Neurotherapy Assistant/Front Desk Manager (March 2008 - October 2009)
Brain Bright Neurotherapy (West Columbia, SC)Owner: Dr. Bob Phillips--
Assisted patients to improve their brain function (specifically children
with Autism)
Coordinated with Physician to achieve personalized treatments for
patients
Successfully completed accounts receivable tasks along with other
administrative duties
Resolved customer related inquires in a small office environment
Other duties as assigned and also those made available for volunteering
Customer Service Specialist (August 2007 - August 2008)
Assurant Specialty Corporation (Duluth, GA) Manager: Vida
Willingham--678-***-****
Resolved client inquires regarding mortgage accounts in an inbound call
center environment
Coached new employees on customer service skills and provided on-the-job
training as needed
Other duties as assigned
Wedding Specialist ([November 2005 - October 2007 ])Manager: Damar
Cottrell-770-***-****
Saavi Bridal & Tuxedo ([Dunwoody, GA])
Professionally answered client telephone inquires regarding scheduling,
payments, etc.
Input client data into excel spreadsheets to keep files organized
Collected payments on client accounts
Other administrative duties as assigned
Receptionist (June 2004 - August 2005)
Compusource Corporation (Norcross, GA) Manager: Pam Williams
Answered multi-phone line and directed call to office team
Maintained Outlook Calendar of staff to ensure all appointments where
kept up-to-date and clients notified.
Prepared letters, invoices, FedEx shipments
Responsible for scheduling meetings and preparing the office for
visitors
Other administrative duties as assigned
Receiving Associate (June 2004 - August 2005)
Kohl's Department Store (Dacula, GA) Supervisor:Terri Dechard
Helped customers to find selections in the store and assisted management
with keeping merchandise properly stocked
Maintained the cleanliness of the store (for overall safety of clients)
Other duties as assigned
Pharmacy Sales Associate(July 2000 -June2001)
CVS Pharmacy (Holly Hill, SC)
Assisted Pharmacist with filing claims for prescription
Answered customer questions regarding prescription refills, pricing, etc
(where applicable)
Kept all prescriptions stocked
Other duties as assigned and also those made available for volunteering
Skills
Knowledge of Microsoft Office Suite
Able to operate various types of gamma cameras
Experience in performing QC on cameras as well as radiopharmaceuticals
Excellent patient care skills
(References available upon request)
References
Renee Koslowski (CNMT) 803-***-****
Andrea Taylor (Wedding Specialist/Photographer) 678-***-****
Shaun Williamson (CNMT) 803-***-****
Alicia House (CNMT) 803-***-****
Contact this candidate