Customer Service Administrative Assistant

Melanie A. Wellman

*** *. ****** **.

Belding, MI 48809 abjor4@r.postjobfree.com

616-***-****

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Objective

To obtain a clerical position where I will be able to use my clerical and customer service

experience to contribute to total patient care in the medical field.

Education

Everest Institute 2009/2010

• Area of Study: Medical Administrative Assistant

• Received Diploma for completion of eight month course

• Passed National Registered title of Certified Administrative Health Assistant

• Completed the Training for Computers in the Medical Office using Medisoft Advanced

Version 14.0

• Efficient in Transcription

• Quantitative skills include: 70 wpm ; 220 ten key

Montcalm Community College 2007/2009

• Area of Study: Business Management

• Entry Level Accounting Class

(Change in Career choice, left to attend Everest Institute)

Heartlands Institute of Technology 2006/2007

• Dental Program - Received completion certificate upon graduation

• Areas of Study:

*General Dentistry

*Orthodontics

*Sterilization

*Chair side assisting for volunteer dentists.

*Office/Clerical Duties: Eagle Soft

Externship Experience

Dr. James Klein DDS Ionia, MI 2007

Experience: Observed Extractions, Chair Side Assisting, Receptionist Desk

Employment Experience

Meijer Ionia, MI 2008/present

Systems Monitor & Courtesy Desk

• Weekly maintenance on computer software

• Troubleshooting, Correcting Computer Malfunctions and/ or other software issues

• Weekly audit reports/ Price Discrepancies

• Excellent telephone skills

• Customer Service Experience

The Abbey Apartments Ionia, MI 2006/2008

Leasing Agent

• Leased Apartments

• Office/Clerical Duties: Answering Phones, filing paperwork, work orders, occasional

cleaning

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