Customer Service School
Resume:
Shelley Hovencamp
Perris, CA 92571
CAREER SUMMARY
Over the years I've had experience performing various tasks. I have
had a great deal of experience working in an office (typing; computers;
accounting; preparing statements; keeping school records). I've worked in
customer service throughout all of my jobs and I'm good with people. The
jobs I've done have varied and I have learned to do many different things.
I've ordered product for a record store, I've typeset a craft book, I've
balanced and escrow account and I've run a school front office.
EDUCATION
Christ College Irvine, Irvine California (1 year)
Riverside Community College (2 years, AA Degree)
PROFESSIONAL EXPERIENCE
School Secretary (09/01-Current)
Temple Christian School, Perris, California
Duties include: Keeping student front office files and cumulative
records;
billing families and inputting tuition payments;
assisting
parents; taking care of sick and injured children;
scheduling
appointments for the principal, etc...
Office Assistant/ Typesetter (9/94-9/01)
Miller Woodcrafts, Rancho Cucamonga, California
Duties included: Computer work; answering phones; shipping;
pacakaging
product; assisting customers; typesetting craft
books;
adding timecards; preparing statements, etc...
Escrow Closing Clerk (10/92-3/94)
Duties included: Computer work; paperwork; in charge of all sub-
escrow
accounts; answering switchboard; filing, etc...
Product Manager (7/87-4/93)
Duties included: Accounting; shipping and receiving; ordering
product;
making schedules; in charge of crew, etc...
SALARY REQUIREMENTS
Negotiable
ACTIVITIES/INTERESTS
Reading classic literature and biographies; music; journaling;
cooking shows
PROFESSIONAL REFERENCES
Craig Brooks/ Former Principal/ Temple Christian School
Phone: 951-***-****
Paulina Lamb/ Former Preschool Director/ Temple Christian School
Phone: 951-***-****
Helen Hernandez/ Former Finance/ Temple Christian School
Phone: 951-***-****
Brooke Ormonde/ Daycare Supervisor/ Temple Christian School
Phone: 951-***-****
Cathy Girard/ Former Preschool Director/ Temple Christian School
Phone: 951-***-****
PERSONAL REFERENCES
David and Susan Lytle
Friends for 18 years
Phone: 909-***-****
Karen Shaw
Friend for 6 years
Phone: 909-***-****
Nora Wright
Friend for 5 years
Phone: 951-***-****
MY EDUCATION
Riverside Community College Associate of Arts Degree
8000. From 1986-1988
Christ College Irvine (now Concordia University)
1200. From 1985-1986
Perris Union High School Graduated in 1985
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