Kimberlee l. Ciolkosz
Channahon, IL 60410
Mobile: 815-***-****
abjc3k@r.postjobfree.com
EDUCATION
Joliet Junior College, Joliet, IL, May 2008
AAS - Business Administration, Management and Supervision
CCO - Entrepreneurship
EXPERIENCE
Fifth Third Bank, New Lenox, IL
A bank defined by what they do and how they do it.
Lead Customer Service Representative (February 2010 - Present)
Responsibilities and Accomplishments:
. Organize files, update procedures, and process teller transactions
. Lead by example and train other tellers
. Provide answers/solutions to customer inquiries and problems
Financial Service Representative (May 2009-February 2010)
Responsibilities and Accomplishments:
. Open/close certificates of deposit, personal, and business accounts
. Maintain a balanced cash drawer, process transactions, and assist
customers with bank questions
. Meet monthly sales goals, and provide outstanding customer service
IL FIORE RESTAURANT, Collingswood, NJ.
A small family owned Italian restaurant serving good quality and reasonable
prices.
Hostess/Server (August 2008-December 2009)
Responsibilities and Accomplishments:
. Maintained an organized cash drawer and handled incoming/outgoing cash
. Seated customers, totaled bills, and answered incoming calls
. Served customers their food, and cleaned the tables
AMCORE BANK, LaSalle, IL
A "one company, one culture" bank serving the financial needs of customers.
Teller (July 2007-July 2008)
Member of a progressive team with objectives to positively impact investor
return through teamwork, community involvement and exceptional customer
service.
Responsibilities and Accomplishments:
. Maintained an organized cash drawer and handled incoming/outgoing cash
. Assisted customers with transactions and answered incoming calls
. Met monthly sales goals
dat date
SKILLS
. Familiar with Microsoft Windows, Word, PowerPoint, Excel, and
QuickBooks
. Experienced with computers, fax machine, copier, and printer
. Great customer service, team player, and fast learner