Medical Assistant Customer Service

Chakesa Dorsett, CMA

**** *** ***** *****

Lithonia, GA 30058

abjbes@r.postjobfree.com

ph:404-***-****

alt:678-***-****

OBJECTIVE:

I’m a Medical Assistant looking to obtain a Front Office or Customer

Service position to utilize my communication, and time management

skills.

EXPERIENCE:

August 2006 Gwinnett Clinic

Duluth, GA

to Physical Therapy Aide

July 2009

Performed excellent customer service

Answered phone, maintain messages and scheduling

Established patient chart

Utilized PC to enter and retrieve patient’s data

Verified insurance coverage

Appointment setting

Processed Payments

Proficient in Medical Manager software, MS Office

Administered treatments, electrical stimulation, traction and

ultrasound

October 2004 Paramount Health Group

Atlanta, GA

to Medical Assistant Front Office

August 2006

Verified insurance coverage

Received payment and arranged payment options

Processed medical billing, including Medicaid and Medicare

Answered multi-line phone

Operated general office machinery

Inventory control

Processed purchase orders

EDUCATION:

2004 Advance Career Training Atlanta,

GA

Diploma: Medical Assistant GPA: 3.0

Dean's list, perfect attendance and medical mentor

Awarded in leadership

HIPAA certified

2003 Certificate of completion: Supervision of personnel program

and

Service effectiveness enhancement program

SUMMARY:

I have the ability to work well with others to accomplish common

goals. I’m very flexible with the ability to multi-task. I'm very

detail oriented and self motivated.

Contact this candidate