Assist customers with on line banking and web bill pay
Experience
Objective
New Accounts Representative/Head Teller/Vault Teller/Branch Security Representative
Conduct wire transfers, TT&L’s, cash advances and loan payments
Maintain retention of documents
Maintain monthly logs
Open and close accounts
Maintenance accounts
Preparing wires, cash advances, TT&L, loan payments
Daily branch cash
New and closed account reports
Retail Banker
Janice L. Pfeiffer
1961 Morgan Mill Way Virginia Beach, VA 23454
Home: 757-***-****
Cellular: 757-***-****
abjaj0@r.postjobfree.com
My objective is to work for a company that encourages growth and provides opportunity for advancement through education
and training. This company must have a goal and work to achieve that goal each and everyday.
Bank of the Commonwealth, Virginia Beach, VA
October 2008 – Currently employed
Manage customer accounts (opening/closing accounts, changing information, answering questions, explaining charges,
transactions, and statements)
Balance money and perform transactions in assigned teller drawer
Open and close the branch
Refill and balance ATM for audit
Market for new accounts
Woodforest National Bank, Virginia Beach, VA
September 2007 –October 2008
Trained as M.I.T. (Manager In Training)
Manage customer accounts (opening/closing accounts, changing information, answering questions, explaining charges,
transactions, and statements)
Balance money and perform transactions in assigned teller drawer
Delivery Agent
Administrative Assistant
Teacher
Balance vault during opening and closing
Open and close the branch
Refill and balance ATM for audit
Complete disputes for ACH, ATM, remotely created checks, and debit card transactions
Market for new accounts
Provide fax service and photocopy service for customers and non customers
Work on company reports with branch manager
Assign weekly schedule for each employee
Assist customers with on line banking and web bill pay
Guam Public School System, Hagatna, GU
November 2003 – June 2007
Prepared daily lesson plans
Met with parents, administrators, and teachers for meetings and/or conferences
Member of the D.A.C. team (Data Analysis Committee)
Taught 2nd, 3rd, and 5th grade students all subjects
Peer coach to new teachers and teachers needing assistance with current curriculum
Headed fundraiser, performances, and activities for whole grade level
Acted as grade level chairperson
Maintained records for student discipline, health, and attendance
Cyfred, Ltd, Hagatna, GU
June 2003 – November 2003
Showed property lines to potential buyers
Run errands for company
Filing, answering phones, copying, accepting payments
Perform bank drops and pick ups
Communicated with other employees through Microsoft Outlook Express
Westin Resort and Spa Guam, Tumon, GU
May 2002 – June 2003
Delivered suitcases, mail, newspapers, laundry, and room service to in house guest and executives
Parked vehicles for valet parking
Janice L. Pfeiffer
1961 Morgan Mill Way, Virginia Beach, VA 23454 757-***-**** abjaj0@r.postjobfree.com
Interests
Education
On the Job Trainee
College Intern
Bachelor of Science in Criminal Justice
Picked up and dropped guests at the airport
Cleaned lobby area and guest areas on an hourly basis
Worked closely with executives during employee functions
Promoted to “Lead Delivery Agent"
Department of Corrections – Parole Services Division
January 2001 – June 2001
Assisted parole officers with checking in parolees between the 1st and 5th of every month
Maintained "Quick Reference" file on all parolees
Took parolee pictures and information on initial check in
Observed parole officers in conducting car searches, court hearings, restitution hearings, and parolee interviews before
release
Participated in baton defense class with parole officers and Guam police officers
Superior Court of Guam – Adult Probation Section
June 2000 – December 2000
Assisted probation officers in court during court hearing, revocations, restitution, etc
Input information into the Court AS400 computer system after hearings
Made copies and delivered court documents to all parties involved
Made phone calls to probationers to come in for drug tests, court hearings, and/or meetings with probation officers
University of Guam, Mangilao, GU
December 2002
Dean’s List
Class Officer (Event Coordinator)
Talking and interacting with others, learning new skills, reading and writing
Janice L. Pfeiffer
1961 Morgan Mill Way, Virginia Beach, VA 23454 757-***-**** abjaj0@r.postjobfree.com
References
Available Upon Request
Janice L. Pfeiffer
1961 Morgan Mill Way, Virginia Beach, VA 23454 757-***-**** abjaj0@r.postjobfree.com