Administrative Assistant Manager

Shauna M. Cotton

**** ********* ****, ********, ** 30548

678-***-****

abja01@r.postjobfree.com

Academics American Intercontinental University, B.A., Business

Administration, Healthcare Management 2/2007

Computer Word, Excel, Outlook, PowerPoint, Access, WordPerfect,

GroupWise, Mitchell and McCormick, SENDss

Certificates CPR/First Aid (2010), TB Skin Testing (2008)

Work Experience

East Metro Health District

Lawrenceville, GA

Clinical Operations Manager, Preventive Health Clinic 02/2007

- Present

Maintain smooth operation of office and design processes to enhance

workflow; compile and generate complex reports; train new personnel on

clinic functions; update office procedures and keep employees informed of

changes in laws and rules; monitor the collection and/or distribution of

all fees and refunds; ensure that all invoices are approved and forwarded

for processing; manage supply budget; order clinic supplies and medication;

maintain knowledge of current policies and procedures; create service

requests for facility needs; serve as contact person for troubleshooting of

office equipment; prepare and submit leave to payroll, prepare monthly and

quarterly reports; maintain appointment scheduling system; verify Medicaid

eligibility; supervise clerical staff; interview potential employees;

maintain organized filing and record keeping system; serve as department

liaison; comply with confidentiality policies and procedures.

East Metro Health District

Lawrenceville, GA

Administrative Assistant to the Director of Epidemiology 09/2005 -

2/2007

Liaison between Unit Director and department staff, general public, and

outside representatives; conducted research to generate reports and

complete projects; assisted the unit with data entry and projects; created

and maintained database of nursing homes and assisted living facilities;

attended weekly emergency preparedness meetings; assisted with newsletter

mailings; responsible for calendar, hotel and travel arrangements for the

Director; coordinated meeting logistics, arranged catering services; served

as a timekeeper for nine employees.

National Institutes of Health, NIAID

Bethesda, MD

Administrative Assistant to Dr. Anthony Fauci 10/2004

- 03/2005

Greeted and assisted high level NIH officials, congressional offices, and

the media; responsible for maintaining journal subscriptions and submitting

renewals; conducted web searches; inventoried office supplies and placed

orders as needed.

National Association for Treasurers of Religious Institutes

Silver Spring, MD

Executive Assistant to the Director 5/2002

- 10/2004

Managed multiple databases and implemented changes as needed; assisted with

the planning and coordinating of meeting logistics; created travel

itineraries; prepared travel and expense reports; processed check requests,

invoices, and purchase orders; produced layouts for marketing materials

such as newsletters, membership directories, and brochures.

Federal Communications Commission Washington,

DC

Clerical/Database Assistant to Commissioner James H. Quello 6/1996

- 11/1997

Directed phone calls, greeted visitors, typed and proofread documents, data

entry, created and maintained department databases, assisted department

staff with projects.

References Available Upon Request

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