Bernadette Richardson
Tampa, FL 33637
abj88i@r.postjobfree.com
727-***-**** Cell
Professional Overview: Business development and leadership/training
professional with more than ten (10) years of experience in selling
tangible and intangible products and services as a "Selling" Area
Manager/Consultant/Staffing Coordinator for Business Services, Information
Technology, Finance & Accounting, Registered Nurses, Licensed Practical
Nurses, Speech Language Pathologists, Physical Therapists, Occupational
Therapists, Health Information Management Professionals (Medical Coders,
Transcriptionists, Cancer & Trauma Registrars, Call Center and Light
Industrial Personnel. My ideal opportunity would advance my career in
business development with an experienced Team in a dynamic environment
where I can utilize and strengthen the skills that I possess.
Skills: Highly qualified in all aspects of sales and operations, detail
oriented, leadership abilities, excellent communication skills with
executive management, training and development skills, experience with
headcount ratios, P&L management, analytic and strategic focus, National
Account management, along with, various other skills above and beyond
business development which include, marketing material development,
advertising, as well as full-cycle business management. Competency in
Contingent Workforce Project Pricing along with superior account
development strategies and contract negotiations.
Computer Programs: Microsoft Office, ACT, Vividcare, AS400, Tempware,
Telemagic, Cosmos, Recruitmax and Wizard.
August 2005 - July 2010 Select Staffing (formerly
Remedy Intelligent Staffing)
Area Manager
* Hire, train and develop a Sales/Recruiting Team.
* Coach my team to keep branch focused on revenue generating activities.
* Conduct Staff and Sales Training Meetings.
* General process improvements: enforce productivity tracking, staff
accountability, reporting for Management in order to monitor
efficiency and overall health of the Branches.
* Monitor and track controllable expenses.
* Manage Accounts Receivables for Branches.
* Analyze Branches Profit and Loss reports.
* Analyze and track overall growth of Branches by sales development.
* Develop sales funnel and identify key industries and companies in the
Tampa market which utilize our services.
* Secured and manage National Retail Account and National Magazine
Publication Account which generates more than $15 million in sales
annually.
* Customize Client Orientations and various protocols to meet and exceed
Client service expectations.
* General sales responsibilities; compile Request For Proposals for
various Prospects which include Government entities, build
partnerships with Prospects and Current Clients.
Accomplishments: Branch Manager Certification 2007, Sales Certification
2008, Workers Compensation Coordinator 2009, Secured National Magazine
Publication Account in 2007, Secured National Retail Account in 2008,
Exceeded Annual Branch Tier Goal Gross Margin and Client Base in 2008 and
2009.
January 2005 - August 2005
KFORCE, Inc.
Account Manager
* New business to business Health Information Management Client sales
focus for New York, New Jersey, North Carolina, South Carolina and
Southern Indiana Regions.
* Cultivated current Hospital System contracts.
* Negotiated and implemented new contracts throughout my Region.
* Developed and maintained Client relationships.
April 2002 - December 2004 Sunbelt
Staffing Solutions, Inc.
National Healthcare Consultant
* Negotiated and secured business to business Travel contracts for
Speech Language Pathologists, Physical Therapists and Occupational
Therapists in the Western Region, which included; California,
Washington, Oregon, Hawaii and Alaska.
* Maintained and developed long-lasting partnerships with new and
existing Clients.
* Expanded on current Client contracts; cultivating them into nationwide
opportunities.
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Registered Nurse/Licensed Practical Nurse Credentialer
* Retained and verified credentials for all RN's and LPN's that were
placed within the Northeast Region.
* Sustained relationships with Traveling Nurses to ensure we would meet
and exceeded their expectations and needs.
* Received numerous Nurse Referrals for future Traveling Nurse and
Therapist Candidates.
* Managed up to fifty (50) Traveling Associates on a weekly basis.
Accomplishments: National Healthcare Consultant Awards monthly for
exceeding number of placements by 25% consecutively.
September 2001 - April 2002 Kelly
Homecare Services
Lead Intake/Scheduling Coordinator
* Medical Staffing/Scheduling which specialized in Home Healthcare
Personnel.
* Customer service focus with new and existing Clientel.
* Responsible for outside recruiting efforts of Home Healthcare
Personnel.
February 2001 - July 2001
StarMed Staffing Group
Staffing Coordinator
* Medical Staffing/Scheduling which specialized in Healthcare Personnel.
* Interviewed Candidates on a daily basis.
* Assigned Healthcare Personnel to Hospitals and Skilled Nursing
Facilities within Pinellas County.
* Responsible for outside recruiting efforts of Healthcare Personnel.
May 1999 - January 2001
Westaff
Staffing Consultant
* Clerical and Light Industrial Staffing.
* Interviewed Candidates on a daily basis.
* Managed worker's compensation claims.
* Responsible for outside recruiting efforts.
* Developed and maintained relationships with new and existing contacts.
* Payroll/Data Entry.
* Business development through telephone marketing and in person sales
calls.
Education:
Sanford Brown College
* Paralegal Assistant
* Dean's List
* Member of: Phi Beta Lambda, Collegiate Secretaries International
References Available Upon Request