Customer Service Sales

Kathy White

**** ********* **. abj7es@r.postjobfree.com

Knoxville, TN 37909 954-***-**** (cell)

865-***-**** (home)

JO

B OBJECTIVE

A position with a successful company in which I can use and expand on my customer service skills.

EXPERIENCE

Tree Tops Resort, Front Desk Clerk, Gatlinburg, TN 7/2010 – Present

• Involved in all aspects of resort front desk activities. Guest check-ins and outs, phone reservations,

customer service. Computer input including reservations, maintenance requests.

Records, Taxes, Treasury Division, Broward County, FL

Senior Tax Clerk 3/2005 – 6/2010

• Began as an entry-level tax clerk and quickly advanced to senior level.

• The first four years with Broward County were in the Automobile Registration and Title Division

working directly with title clerks at automobile dealerships.

• Due to county budget cuts, transferred to the Delinquent Property Tax Division, where I quickly

learned all aspects of tax certificates, tax deeds, and tax deed sales. I have become proficient in the

use of the tax division’s computer system (Taxsys).

Lifetouch School Portraits, Preschool Division

Lead Photographer 10/1996 – 12/2004

• Responsibilities included photographing children in their preschool, along with the retention and

scheduling of those schools.

• As a lead photographer was also responsible for interviewing, hiring, and training new

photographers.

SKILLS AND ACCOMPLISHMENTS

• In many of the positions I have held, worked directly with customers. I have developed excellent

customer service skills and have a great rapport with people.

• I have developed skills in several computer programs, including Microsoft Word and Excel.

• Very flexible. Changed positions in current job as the needs of the company changed, adapted

quickly and with competency in the new position.

• After successfully losing weight and keeping it off for more than a year, I have recently completed a

training program to lead Weight Watcher meetings. This involves mentoring and motivating other

people seeking to change their habits and behaviors regarding food and healthier lifestyles.

• While with Lifetouch, I won many awards for my portraiture, school retention, and portrait sales

average.

• Have been a freelance photographer since 1985. Work has included photographing events and selling

my photos as framed artwork. From 2008-2010 volunteered as photographer for Broward County

Humane Society’s Walk for the Animals event.

• Attentive to details. While working as a photographer I was trained to be attentive to physical details.

When I worked for Broward County I also found I was great at picking up any

discrepancies/problems to account details.

EDUCATION

Warren Wilson College, Swannanoa, NC Bachelor of Arts, Chemistry

Ooltewah High School, Ooltewah, TN Graduated with honors and math award

References available upon request

Contact this candidate