Customer Service Management

A llen M u tcherson Jr.

*** ****** ********** ******* ** thonia Ga. 30038 404-***-**** H abj5a6@r.postjobfree.com

L ogistics Coordinator

P rofessional P rofile

H ardworking, disciplined, and energetic Logistics Coordinator with extensive experience in

a ll aspects of the Logistics industry. Offering 10 years of experience in shipping, receiving

and inventory management with a history of finishing projects ahead of schedule. Self-

motivated, with the ability to work in physically demanding and high-pressure

environments with no supervision. Savvy with industrial t rucks and other power

equipment used in the daily operations of an archive or warehouse. Proven ability to

motivate, work effectively with other employees and management staff to achieve company

satisfaction, which will contribute to the overall success of the company.

Achievements

Achieve Employee of the Quarter for excellent staff and customer support.

Commend for excellent records keeping, with invoices, bill of lading, product packing slips

and request forms, which became key to passing audit.

Awarded certification on motorized and manual equipment such as; sit-down, stand -up

forklifts, order picker, manual/automatic pallet jack and wrapper.

Work Experience

I nternational Paper, Warehouse 3, Savannah, Ga

3/2009-9/2010

Manage daily cleanup activities and inspections for all incoming freight containers,

retaining the reputation and quality of company product.

Scan and verified shipment loads using RF Scanner, to ensure all requested product

reached the proper destination.

Control the f low of outgoing international and domestic shipments, filing all shipment

documents for monthly billing.

To eliminate potential safety hazards, participated in safe start programs also reporting all

hazards and talking with co-workers about safety.

Unload t rucks and containers when necessary, restocking recyclables in designated area of

warehouse for fur ther processing.

College Student Major:

4/2007- 3/2009

Business Administration, South University, Savannah, Ga

I ron Mountain, Project/ Warehouse Coordinator, Jersey City, NJ

5/2000-3/2007

Prevent extra cost to t ransportation department by loading and unloading t rucks in a

t imely manner without delays.

Directed all shipping/receiving shipments to proper department to ensure all supply levels

were met.

Properly retrieve and verified requested media to agree with company policies.

Improve customer service by handling customer inquiries and discrepancies, successfully

resolving problems involving shipping delays and damages.

Shipped high volume of orders daily, communicated directly to management to ensure a

successful delivery to customer site.

Train new and temporary employees on Safety Regulations to comply with OSHA policies.

N atrochem I nc., Production Worker, Savannah Ga

7/1997-4/2000

Scan labels and ship daily processed goods to be distributed to store for retail profit.

P lan and schedule the maintenance of equipment and repaired them when necessary.

Stock the company warehouse with patent product to maintain a high level of inventory for

backorder.

Work closely with supervisor, pulling orders and securing product for scheduled shipments.

Manage shipping and receiving manifest and document for proper billing.

Use forklifts to load and unload t rucks for restock.

S kills

Safe keeper, Safe keeper plus, M icrosoft Excel, SAP, M icrosoft Word, Microsoft Power Point,

M icrosoft Outlook, Data Ent ry, RF Scanner, Forklift Certified, Reach T ruck Certified,

O rder Picker, Clamp Truck, Bob Cat Certified,

E ducation

Sol C Johnson H igh, 1994-1998

(Diploma)

South University,

B usiness Administration 2007-2009

Contact this candidate