Quality Assurance Medical Billing

Joanna Anderson

**** **** *****

Dandridge, Tn **725

901-***-**** cell

*************@*********.***

Objective

To be employed by an energetic company that I can utilize my knowledge and skills.

Summary

Years of progressive career growth gained in fast-paced, high-quality food manufacturing

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environment supporting demanding customers.

Proven technical production, operating high speed equipment, warehouse receiving all

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incoming materials into inventory, plus supporting the plant goals of quality, safety,

productivity, efficiency, customer-service, and analysis and team leadership.

Always prompt, easygoing, energetic, and a dependable worker plus dedicated to my

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work and willing to learn new technology.

• Worked daily on achieving our 5’s and TPM (Total Productive Maintenance) goals in our high-quality fast

paced facility.

Experience

Conagra Foods – Newport, TN

Quality Assurance- July 2010 Lab Tech – Analytical Testing

Unilever - Slim Fast Foods Company, Covington, TN 38019 - ISO 9000 Certified, OSHA and FDA approved

• Quality Assurance Feb 2010- July 2010 Lab Technician – Analytical Testing on finished products

• Busse/Whallon (June 2005 to March 2006) (June 2009 –Feb 2010)

• Data Entry-Creating Batches, Entering lot codes, time produced of RTD (Ready-to-Drink), and

quantity, receiving and placing finished goods in quality hold using SAP.

• Printing Pallet tags (with the Batch, Production Order, Quantity, and pallet number) for each pallet

before transporting in warehouse inventory locations with forklift.

• Receiving/Warehouse –(April 1998- Feb. 2005) ( March 2006 – June 2009)

• Developed the Raw Ingredient Sampler/Handler position in 1998

• Transferring finished goods and raw materials in SAP and put in inventory with forklift.

• Compared Raw Ingredient Certificate of Analysis against set specifications

• Used aseptic technique to sample Raw Ingredients that did not have pre-shipment

samples

• Created raw ingredient lot codes in SAP

• Release or place raw materials on hold in SAP

• CI/SOP Administrator (February 2005-May 2005)

• Develop, format and maintain Standard Operating Procedures (SOP), Work Instructions and Plant

Forms which make up the Documentation System

• All documents reviewed and revised every 6 months

• All production SOP’s/ WI’s are used in the training and audit process for the Job Skill

Certification Program called the Matrix Program

• Maintain all Production Area Specific Manuals, QA Manuals, Trainer and Trainee Manuals

Communicate with all area managers for document approval and implementation

• Created Hyperlinks in Microsoft Front Page which updates on the Company Intranet Site

• File all new and/or revised Document Change Request Forms with changes for future references if

needed.

• Member of the Task Hazardous Analysis Team

• Support all Office Administrative Functions

• Maintain job skill certification program

• Order Office Supplies

• Schedule Conference Rooms for Meetings and on-site Training

• Member of the Training and Education Pillar

• Participated on a Kaizan team that generated approximately 1.2 million dollars in savings

• Production Packaging Operator (July 1997- April 1998)

• Operated Packaging machines and maintained all required paperwork

Brother Industry, Bartlett, TN (July 1991 to July 1997) - ISO 9000 Certified

• Quality Assurance

EDUCATION:

Covington High School Graduate - 1989

Dyersburg State Community College 1994-1995; & 2000-2001

Park University 1999-2000

Tennessee Technology Center - Certificates 2008-2009

COMPUTER SKILLS:

Windows (XP), MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Publisher, Adobe, Intranet, BPCS, Unilab,

QMS, ADC, SAP, and Infinity Quality System, and business related software

CERTIFICATIONS & TRAINING

Certification in Medical Terminology - 2008

Certification in Medical Coding CPC - 2009

Certification in Medical Billing - 2009

Better Process School – University Tennessee

Development Dimensions International (DDI) – Jim Hess

Statistical Process Control (SPC) – Bruce Smith

Quality Management Systems (QMS) – Jimmie Kaye Knight

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