Customer Service Assistant

Rochelle L. Tinsley

(***)

***-**** ****

(***)

***-**** ****

abj3or@r.postjobfree.com

SKILLS

. MS Outlook

. MS Word

. Lotus Notes

. Type 35 wpm

. Data Entry

. Customer Service

. Answer Telephones

. Filing

. Mail Distribution (DHL)

. Billing & Coding

. Medical Terminology

. Accounts Receivable

WORK EXPERIENCE

HomeWell Senior Care San

Jose, CA

Caregiver Feb 08 - Sept

09

Assist client with bathing, dressing, exercise, medication reminders.

Provide transportation and errand services. Responsible for light

housekeeping and meal preparations and planning.

Arcadia Healthcare San

Jose, CA

Caregiver Dec 08 - Jul

09

Assist client with bathing, dressing, exercise, medication reminders.

Provide transportation and errand services. Responsible for light

housekeeping and meal preparations and planning.

Act One San

Jose, CA

Office Assistant / Receptionist (temp)

Oct 07 - Jan 08

Answer multi-line telephones. Schedule conference rooms. Update Agents

address in Broker Database. Greet customers. Distribute file statements.

Screen calls for owner. Distribute, stamp, and screen mail. Prepare DHL

packages. Closed office. Data entry. Assist tenants with complaints and

maintenance work orders. Assist Leasing Manager with creating /

maintaining files.

Choices for Children San

Jose, CA

Family Fee Counselor Sept 02

- Mar 06

Responsible for managing fees for 370 clients. Maintain client files.

Meet with clients to discuss their program fees and payment arrangements.

Receive and data enter payments for the Family Fee Program. Give referrals

to clients regarding other child care subsidy programs.

Gymboree San Jose, CA

Team Member Sept 99 - Mar

00

Cashier. Customer service. Stockroom. Greet customers

Santa Clara Ostomy & Medical Supply

Santa Clara, CA

Office Clerk / Cashier Apr 00

- Feb 01

Responsible for filling all phone and in-store medical supply orders.

Answer multi-line telephones. Maintain supply stock and store neatness.

Escalades San Jose, CA

Office Assistant Jan 99

- Feb 99

Answer multi-line phones. Maintain filing. Distribute mail and faxes.

Teacher's Connection San

Jose, CA

Teacher's Assistant Nov 97

- Dec 97

Assist Teachers with supervising Preschoolers and School Age Children in

classroom and outside play.

Big Brother & Big Sisters Jan 97

- Apr 97

Office Assistant San

Jose, CA

Answer multi-line phones. Maintain filing. Assist with company events

EDUCATION

Institute for Business & Technology

Medical Assistant Certificate

Oct 01 - May 02 Santa Clara, CA

Contact this candidate