Customer Service Manager

Isabella Batistini

***** ***** **

Reno,NV,*****

Home-775-***-****

Objective

Looking for a professional and fun work environment.

Bilingual English-Spanish

Experience:

-Harrahs Casino Hotel.

215 N.Center st - Reno,NV,89501

-Guest Service representative - full time

From March - 2010 to September - 2010 775-***-****.

--Teak and Hardwood Floors.

801 S.Center st - Reno,NV,89501

- Admin-assistant - part time

Clerical,data entry,trouble shooting of hardware -software

summary :all clerical and administrative company needs.

From:January- 1996 to September- 2010 775-***-****

-John Ascuagas Nugget Casino Hotel.

1100 Nugget Av - Sparks,NV.89432

-PC Tech-computer operator - full time

From: September - 2007 to December - 2009 775-***-****

-El Dorado Casino Hotel.

345 N Center st - Reno,NV,89501

-Computer Operator - full time

From: August - 2006 to September - 2007 775-***-****

-Walmart Supercenter.

155 Damonte Ranch Prkway - Reno,NV.89509

-Various Positions-Customer Service Mgr-Cashier Dpt Mgr - full time

From: July - 2002 to April - 2006 775-***-****

-Sands Casino Hotel.

345 N. Arlington st - Reno, NV, 89501

-Security - full time

From: December -1999 to July - 2000 775-***-****

SUMMARY:

Skills IT environment: Pc proficency 2003/XP/2007 Linux

Os-400(AS400) IS series intensive knowledge and on hands experience

Casino systems - Agilisys - LMS - Showgate

Unix SDS Ballys systems

POS systems -Micros-Infogenesis -Elavon Credit cards systems terminals

Data entry -clerical,download,upload,upgrade as require

Help-desk environment - troubleshoot hardware and software

Project development as require

Skills in Retail

Cashier-Cash handling.

Customer Service Manager overview of 20 to 30 cashiers

Department Manager of a 2000 consumable department

Softlines and Hardlines

Grocery stocker of wet goods and dry goods

Inventory control stocker.

Heavy freight flow enviroment

Education:

High school diploma.

Personal Professional References

Alex Weaver

775-***-****/Reno,NV

ex co-worker-business owner-known 12 years

Mimi Mercer

702-***-****/Las Vegas,NV

Friend -Games-Pit Boss-known 1year

Patricia Paz

775-***-****/Reno,NV

ex-coworker,friend-known 4 years.

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