Customer Service Representative
Resume:
Dawn Giroux
Fort Myers, Fl. ****5
abivn1@r.postjobfree.com
• Objective: A position that will allow me to use my computer skills and to
work closely with people in the community.
Experience:
Play 2 Learn Daycare Randolph, Vermont
Self employed owner
I started home daycare following the birth of my son.
Cared for up to eight children from infancy to age seven.
Planned and coordinated daily curriculum including arts and crafts,
various games and activities. Meals and snacks given, Coordinated all
paperwork and necessary continuing education to maintain licensing.
Gifford Medical Center
Outpatient Coder
Coded and entered into the computer daily encounter forms from
patient visits for several departments, including specialty clinics.
Had daily communication with providers, support staff, and billing
office personnel to insure maximum reimbursement for all patient visits.
Central Street Dental Care Randolph, Vermont
Scheduling and Financial Coordinator
Scheduled appointments for patients on a daily basis.
Answered phones and greeted patients.
Submitted claims to various insurance companies.
Preauthorized treatments for upcoming visits and notified patients.
Northfield Savings Bank Northfield, Vermont
Customer Service Representative
Answered phone calls and “walk in “ questions from customers
regarding all of their financial needs.
Performed wire transfers.
Transferred funds between various types of accounts.
Applied payments to appropriate loans.
Natick Visiting Nurse Association Natick, Massachusetts
Rehab Coordinator / Purchasing Agent
Scheduled therapists home visits for patients newly discharged from
hospitals and rehab settings.
Verified and entered therapy and nursing visit times in the computer for
payroll.
Assisted front desk receptionist with all facility operations.
Ordered all medal and office supplies.
Set up contracts with various vendors.
Performed intake for clients before hospital discharge
Professional and personal references and other points of interest supplied upon
request
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