Customer Service Administrative Assistant
Resume:
VERONICA m.bAYER
abityn@r.postjobfree.com
CAREER PROFILE
I AM AN EXPERIENCED, HIGHLY MOTIVATED PROFESSIONAL WITH STRONG
INTERPERSONAL AND TIME MANAGEMENT SKILLS. I ADAPT EASILY TO CHANGE AND
ENJOY THE CHALLENGES OF WORKING IN A FAST-PACED ENVIRONMENT JUGGLING
MULTIPLE PRIORITIES AND MEETING TIGHT DEADLINES.
SKILLS
MS Word Social Media Proficient
MS Excel Purchasing and inventory control
MS Access Planning and Scheduling
MS Powerpoint Customer Service
Quickbooks Accounts Receivable and Accounts
Photoshop Payable
CMS Experience Payroll and Taxes
Internet research 10-key by touch
Interdepartmental Coordination 60 wpm Typing Speed
Working knowledge of Visio and
Frontpage
Experience
2010-2010 Aerotek, Inc. Chatsworth, CA
Project Coordinator
Coordinate all samples to be shipped for laboratory testing. In charge
of tracking test samples and new products for production. Work closely
with Research and Development chemists to ensure new products meet
preliminary stability standards.
Track and maintain current inventory of chemical fragrances.
Enter all formulas into Oracle for production.
Maintain tracking log of all products until ready for production.
2007-2009 Nevada East Investments, Inc. Henderson, NV
Owner / Operator
Coordinated timesheets and processed payroll. Delegated staff for
various responsibilities. Purchased supplies and equipment. Dealt with
internal billing and outside accounts as well as negotiated prices and
determined the needs of the business.
Prepared annual Profit/Loss Statements and Monthly financials
Forecasted for months with lower gross sales
Negotiated with credit card vendor for better terms
Organized internal accounts for City of Henderson and NHP to generate
additional business
1999 - 2007 Pharmavite, LLC Northridge,
CA
Administrative Assistant, Marketing
Expedited expense reports, produced monthly reports for department heads
and scheduled meetings and travel arrangements. Generated annual budgets
for three departments and made necessary revisions. Assisted in the
implementation/timeline of the company website.
Assisted VP of Manufacturing and later, three Directors in Marketing
Helped create and modify an Access database for the New Products team
Reviewed contracts and completed contract fulfillment to customers
Posted news articles to the company website via CMS
Planned meet and greets with local Government Officials
Created annual budget and monthly forecasting in departments for approval
1998 - 1998 Cross Communications, Inc. Encino, CA
Assistant Project Coordinator
Worked with technicians to set up phone systems in foreign countries.
Reviewed contracts and completed fulfillment. Generated correspondence
and booked travel arrangements for technicians.
Tracked financial budgeting for each project
Dealt with Customs regarding shipment of machinery and parts to foreign
countries
1994 - 1996 Great Western Bank Northridge,
CA
Loan Servicing Specialist
Worked in the home equity loan department. Communicated with escrow
companies and customers to process payoffs. Composed and edited
correspondence and reports.
Calculated interest and payoff amounts
Completed Reconveyance Notices, Notice of Defaults and Notice of Sales
Verified account information accuracy
Education
2009 University of Phoenix
Woodland Hills, CA
Psychology Courses - BS Program
1998 Paralegal Training Centers
Pasadena, CA
Paralegal Certificate
1993 California State University Northridge
Northridge, CA
Psychology Courses
1990 Los Angeles Pierce College
Woodland Hills, CA
ACHIEVMENTS
YWCA Extrodinary Woman Award, 2006
Volunteer Award 2008-2009 - Smalley Elementary School, Henderson, Nevada
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