Sales Manager

Kevin P. Mac Donald

*** ********* ***** ********, ** 30907

Cell: 706-***-****

Email: abit6y@r.postjobfree.com

SUMMARY OF: Financial Analysis, Employee Benefits, Customer Service

Relations, Business to Business Sales/Marketing, Inventory Programming,

QUALIFICATIONS Service Management, Administration, Employee/Client

Training, Accounting, Budget/Inventory Control & Analysis.

CINTAS CORPORATION Augusta, GA

Office Manager(PROMOTION) Jan. 2009-

Present

Directed all functions and members of a 4 person office team including

receptionist, data entry clerk, and accounting staff.

Duties included hiring, motivating, and training an administrative staff in

the areas of accounts receivable and accounts payable, and data entry.

Scored a 91 on Corporate Audit of all corporate policies and

procedures(Highest in the Southeast).

Decreased AR percentage from 10.32% to 4.78% exceeding corporate goal.

Assistant Service Manager Dec.

2006-Dec.2008

Managed a team of Uniform and Facility Services Sales Representatives(Route

Drivers) who provide the pick-up and delivery of uniforms, floor mats,

mops, restroom sanitation supplies to businesses.

Responsibilities included hiring and developing assigned Service Sales

Representatives, as well as managing the overall performance of the team

through 12 performance standard indicators.

Provided leadership, resolved customer issues, training Service Sales

Representatives on sales techniques, driving to visit customers for service

calls, maintaining a high level of customer satisfaction, achieving sales,

profit, inventory, and payroll goals, managing a budget, and dealing with

operational issues that affect service.

IKON OFFICE SOLUTIONS Augusta, GA

Account Executive Sept. 2004-

Nov.2006

Represented IKON Office Solutions in retaining and expanding sales revenue

within the Augusta marketplace earning the second highest sales revenue in

the region to be in the top 20% in the Georgia marketplace.

Propose proper document management solutions to all customers within my

territory by integrating IKON specific technologies to include the

appropriate front end hardware, connectivity, and software.

Proactively developed new customer accounts, reviewed leads, protected

territory, and participated in increasing revenue stream over 129% in

current accounts.

ELECTROLUX GROUP/FRIGIDAIRE Augusta, GA/Allentown, PA

National Account District Sales Manager(PROMOTION) Aug. 2001-

Aug. 2004

Responsible for all Frigidaire appliance sales, training, & marketing for

over 90 Lowe's stores located throughout the entire Northeast region of the

United States.

Coordinated with Lowe's and Frigidaire upper management in directing

inventory levels and increasing appliance sales over 120%.

Service Manager, Lowe's Account Jan. 2000-

July 2001

Coordinated the contracting of authorized Frigidaire appliance servicers

with all Lowe's stores (over 800 stores) across the United States

(Promotion).

Acted as a liaison and built relationships among the Lowe's stores, area

servicers, Electrolux account managers & technical associates, and Lowe's

senior level management.

UNUM GROUP Boston, MA

Office Manager(PROMOTION) Dec.1998-Dec.1999

Coordinated human resource activities in regards to employee processes and

implementation of new policies.

Managed daily activities including sales material inventory, resolved

computer issues, and resolved applicable office and employee operation

difficulties.

Senior Sales Associate Sept.1996-Dec.1998

Provided integrated sales support to brokers and sales managers across New

England in regards to all employee benefit products.

Coordinated with underwriting specialists with application statuses and

sold cases, communicated information to brokers and human resources

managers throughout the entire sales process.

EDUCATION: Augusta State University, BBA in Management Augusta, GA

COMPUTER SKILLS:

Microsoft Windows XP/7 Based applications:

Word, Excel, Access, Outlook, & PowerPoint.

IBM Lotus Notes, Netscape, Navigator, and Internet Explorer.

AS400 System including query programming.

Employee Benefit, Insurance Product software systems

J.D. Edwards retail tracking system & World Writer query programming.

Playertalk & Interactive Dialog systems; FOCUS Inventory lookup.

Q & A Service Database.

Remote synchronization and VOP (RSA Secure Id) access management.

Personal Route Computer Application system.

S.M.A.R.T.(Sales, Marketing, Acquisition, Retention, & Tracking); ACT

Client Database systems.

VOLUNTEER EXPERIENCE: YMCA Programs, Columbia County Recreational Coaching

Program.

REFERENCES: Furnished upon request.

Contact this candidate